Lifeview The Willows
Residential aged care home in Wheelers Hill, Victoria
Wheelers Hill, Victoria · Eastern Metro
Small · For profit · Metropolitan
About Lifeview The Willows
Lifeview The Willows is a small residential aged care home in Wheelers Hill, Victoria, operated by Farwell Nominees Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 2/5.
Lifeview The Willows is one of 4 aged care homes in Wheelers Hill, Victoria. The suburb average is 3.8★, and Lifeview The Willows rates 3★ overall. Higher-rated nearby alternatives include Cumberland View Aged Care - Whalley Drive, Weary Dunlop Retirement Village, Nellie Melba Retirement Village (4★, 4★, 4★).
Rating breakdown
Care minutes at Lifeview The Willows
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Lifeview The Willows and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Victoria average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 44 min | 49 min | Yes | 58.1 min |
| Total care minutes per resident per day | 218 min | 221 min | Yes | 225.6 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Lifeview The Willows affected in the reporting quarter. Lower is better for every measure below.
| Measure | Lifeview The Willows | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 2% 1.4 points above the state average (worse) | 0.6% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 13% 7.3 points below the state average (better) | 20.3% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 13% 5.8 points above the state average (worse) | 7.2% | 6.9% |
Falls Residents who experienced one or more falls. | 50% 18.5 points above the state average (worse) | 31.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 5% 3.5 points above the state average (worse) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 42% 4.9 points above the state average (worse) | 37.1% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 5% 5.8 points below the state average (better) | 10.8% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Lifeview The Willows
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Lifeview The Willows vs other Wheelers Hill homes
See ratings, staffing, and quality measures side by side for nursing homes in Wheelers Hill, Victoria.
Cost & funding guide for Wheelers Hill
Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Lifeview The Willows
Compare these nearby homes in Wheelers Hill before you decide.
Other homes in Wheelers Hill
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Frequently asked questions about Lifeview The Willows
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.