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Cumberland View Aged Care - Whalley Drive

Residential aged care home in Wheelers Hill, Victoria

Tingari Group Pty Ltd

Wheelers Hill, Victoria · Eastern Metro

Large · For profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Cumberland View Aged Care - Whalley Drive

Cumberland View Aged Care - Whalley Drive is a large residential aged care home in Wheelers Hill, Victoria, operated by Tingari Group Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 4/5, resident experience 3/5, staffing 4/5, and quality measures 4/5.

Cumberland View Aged Care - Whalley Drive is one of 4 aged care homes in Wheelers Hill, Victoria. The suburb average is 3.8★, and Cumberland View Aged Care - Whalley Drive rates 4★ overall. It currently scores at or above every other home in Wheelers Hill on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience3.0 / 5
Staffing4.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at Cumberland View Aged Care - Whalley Drive

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Cumberland View Aged Care - Whalley Drive and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day40 min47 minYes58.1 min
Total care minutes per resident per day198 min209 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Cumberland View Aged Care - Whalley Drive affected in the reporting quarter. Lower is better for every measure below.

MeasureCumberland View Aged Care - Whalley DriveState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
11%
9.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
1.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
26%
5.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
3%
1.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
34%
3.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
6%
4.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Cumberland View Aged Care - Whalley Drive

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here26% always · 32% most of the time
I feel safe here77% always · 19% most of the time
This place is well run39% always · 52% most of the time
I get the care I need55% always · 35% most of the time
Staff know what they are doing35% always · 48% most of the time
Staff encourage me to do as much as possible for myself39% always · 29% most of the time
Staff explain things to me16% always · 45% most of the time
Staff treat me with respect52% always · 45% most of the time
Staff follow up when I raise things with them19% always · 61% most of the time
Staff are kind and caring71% always · 29% most of the time
I have a say in my daily activities45% always · 29% most of the time
This place feels like home65% always · 32% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Cumberland View Aged Care - Whalley Drive vs other Wheelers Hill homes

See ratings, staffing, and quality measures side by side for nursing homes in Wheelers Hill, Victoria.

Cost & funding guide for Wheelers Hill

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Cumberland View Aged Care - Whalley Drive

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.