Aged care home visit checklist (printable)
Print this checklist and take it on every tour. Bring two copies so you can compare homes side-by-side back at home.
First impressions
Is the entrance welcoming? Are residents up and dressed? Is there an unpleasant smell? Are staff smiling? Do you see residents talking with staff, not just being moved by them?
Rooms and amenities
Single rooms or shared? Ensuite bathrooms? Personal furniture allowed? Lockable storage? Wi-Fi for residents? Outdoor space accessible without staff help?
Food
Set menu or choice at every meal? Snacks available 24/7? Dietitian on staff? Are food preferences and cultural meals catered to? Can you taste the menu being served today?
Care and clinical
How many residents per registered nurse on each shift? How are GP visits arranged? Allied health on site? Falls prevention program? Dementia care training for all staff?
Activities and life
How many activities a day? Outings? Pet visits? Religious services? Are residents involved in planning, or just spectators?
Money
Ask for a written quote of all four fees. Ask what extra service fees buy. Confirm the RAD/DAP options in writing.
Frequently asked questions
Authoritative sources
The figures and rules in this guide are drawn from the following official and independent sources. Open any link to verify the latest published numbers.
- Aged Care Quality Standards
Aged Care Quality and Safety Commission
- Provider performance reports
Aged Care Quality and Safety Commission
- Residents' experience survey methodology
Department of Health, Disability and Ageing
About this guide
Written and reviewed by the Nursing Home Match editorial team. We update guides at least annually and verify every figure against the official sources listed above. This guide is general information, not personal, medical, financial or legal advice. Always confirm details on Medicare.gov Care Compare (United States) or My Aged Care (Australia), or speak to a qualified adviser before making decisions.