Back to Ingle Farm

Helping Hand Aged Care - Ingle Farm

Residential aged care home in Ingle Farm, South Australia

Helping Hand Aged Care Inc

Ingle Farm, South Australia · Metropolitan North

Medium · Not for Profit · Metropolitan

Overall
3.0
Higher than 0% of SA homes

About Helping Hand Aged Care - Ingle Farm

Helping Hand Aged Care - Ingle Farm is a medium residential aged care home in Ingle Farm, South Australia, operated by Helping Hand Aged Care Inc. Its Department of Health overall Star Rating is 3 out of 5 — average for South Australia. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 1/5.

Helping Hand Aged Care - Ingle Farm is one of 2 aged care homes in Ingle Farm, South Australia. The suburb average is 3.5★, and Helping Hand Aged Care - Ingle Farm rates 3★ overall. Higher-rated nearby alternatives include Warrina Crescent Residential Aged Care (4★).

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures1.0 / 5
Add to compareView on My Aged Care

Care minutes at Helping Hand Aged Care - Ingle Farm

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Helping Hand Aged Care - Ingle Farm and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetSouth Australia average
Registered nurse minutes per resident per day43 min45 minYes49.5 min
Total care minutes per resident per day213 min214 minYes223.4 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in South Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Helping Hand Aged Care - Ingle Farm affected in the reporting quarter. Lower is better for every measure below.

MeasureHelping Hand Aged Care - Ingle FarmState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.3 points above the state average (worse)
0.7%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
26%
5 points above the state average (worse)
21%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
9%
2.7 points above the state average (worse)
6.3%6.9%
Falls
Residents who experienced one or more falls.
34%
1.7 points above the state average (worse)
32.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
4%
2.6 points above the state average (worse)
1.4%1.5%
Polypharmacy
Residents taking nine or more medicines.
29%
3.2 points below the state average (better)
32.2%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
12%
2.1 points above the state average (worse)
9.9%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Helping Hand Aged Care - Ingle Farm

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here37% always · 42% most of the time
I feel safe here74% always · 21% most of the time
This place is well run32% always · 42% most of the time
I get the care I need68% always · 11% most of the time
Staff know what they are doing32% always · 53% most of the time
Staff encourage me to do as much as possible for myself68% always · 16% most of the time
Staff explain things to me37% always · 32% most of the time
Staff treat me with respect53% always · 42% most of the time
Staff follow up when I raise things with them32% always · 42% most of the time
Staff are kind and caring58% always · 32% most of the time
I have a say in my daily activities53% always · 26% most of the time
This place feels like home58% always · 26% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Helping Hand Aged Care - Ingle Farm vs other Ingle Farm homes

See ratings, staffing, and quality measures side by side for nursing homes in Ingle Farm, South Australia.

Cost & funding guide for Ingle Farm

Aged care fees in South Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Helping Hand Aged Care - Ingle Farm

Compare these nearby homes in Ingle Farm before you decide.

Other homes in Ingle Farm

Other homes by Helping Hand Aged Care Inc

View all Helping Hand Aged Care Inc homes →

Frequently asked questions about Helping Hand Aged Care - Ingle Farm

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.