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Helping Hand Aged Care - Golden Grove

Residential aged care home in Golden Grove, South Australia

Helping Hand Aged Care Inc

Golden Grove, South Australia · Metropolitan North

Large · Not for Profit · Metropolitan

Overall
4.0
Higher than 20% of SA homes

About Helping Hand Aged Care - Golden Grove

Helping Hand Aged Care - Golden Grove is a large residential aged care home in Golden Grove, South Australia, operated by Helping Hand Aged Care Inc. Its Department of Health overall Star Rating is 4 out of 5 — above average for South Australia. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Helping Hand Aged Care - Golden Grove is one of 2 aged care homes in Golden Grove, South Australia. The suburb average is 4★, and Helping Hand Aged Care - Golden Grove rates 4★ overall. It currently scores at or above every other home in Golden Grove on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Helping Hand Aged Care - Golden Grove

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Helping Hand Aged Care - Golden Grove and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetSouth Australia average
Registered nurse minutes per resident per day42 min43 minYes49.5 min
Total care minutes per resident per day207 min208 minYes223.4 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in South Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Helping Hand Aged Care - Golden Grove affected in the reporting quarter. Lower is better for every measure below.

MeasureHelping Hand Aged Care - Golden GroveState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.3 points above the state average (worse)
0.7%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
16%
5 points below the state average (better)
21%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
8%
1.7 points above the state average (worse)
6.3%6.9%
Falls
Residents who experienced one or more falls.
36%
3.7 points above the state average (worse)
32.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.4 points below the state average (better)
1.4%1.5%
Polypharmacy
Residents taking nine or more medicines.
42%
9.8 points above the state average (worse)
32.2%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
5%
4.9 points below the state average (better)
9.9%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Helping Hand Aged Care - Golden Grove

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here19% always · 43% most of the time
I feel safe here76% always · 24% most of the time
This place is well run33% always · 62% most of the time
I get the care I need62% always · 38% most of the time
Staff know what they are doing14% always · 76% most of the time
Staff encourage me to do as much as possible for myself33% always · 52% most of the time
Staff explain things to me29% always · 43% most of the time
Staff treat me with respect57% always · 43% most of the time
Staff follow up when I raise things with them33% always · 57% most of the time
Staff are kind and caring71% always · 24% most of the time
I have a say in my daily activities57% always · 24% most of the time
This place feels like home52% always · 33% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Helping Hand Aged Care - Golden Grove vs other Golden Grove homes

See ratings, staffing, and quality measures side by side for nursing homes in Golden Grove, South Australia.

Cost & funding guide for Golden Grove

Aged care fees in South Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Helping Hand Aged Care - Golden Grove

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.