Aged care homes in West Mackay, QLD
Compare 2 residential aged care homes in West Mackay, part of the Mackay planning region. Average overall Star Rating is 4★ — above the national average (3.1★). Ratings are from the official February 2026 Department of Health Star Ratings release.
West Mackay provides residents with access to two residential aged care homes situated within the Mackay Aged Care Planning Region. These facilities hold an average overall Star Rating of 4 out of 5, reflecting a consistent standard of care across the suburb. Amongst the local providers, Ozcare Mackay currently stands out as the highest-rated facility, maintaining a 4-star rating to support the evolving needs of the local senior community.
Rating distribution
avg 4★ · 2 homesProvider mix in West Mackay
2 organisations operate homes in this suburb.
What to look for in West Mackay
- All homes in West Mackay score 3★ or higher on compliance — a positive sign on regulatory standards.
- No home in West Mackay reaches 4★ on staffing. Ask each home about registered nurse coverage 24/7.
- No 5★ overall homes in this suburb. The strongest performer is Ozcare Mackay at 4★.
- 0 of 2 homes sit below the national average (3.1★). Use the comparison tool to weigh trade-offs.
All homes in West Mackay
| Ozcare Mackay Ozcare · Large · Not for Profit | 4.0 | 4 | 4 | 3 | 4 |
| Francis Of Assisi Home The Corporation of the Franciscan Sisters of the Heart of Jesus (QLD) · Large · Not for Profit | 4.0 | 5 | 4 | 1 | 4 |
Best by sub-rating in West Mackay
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New to Star Ratings?
Each home is scored 1–5★ across compliance, residents' experience, staffing, and quality measures, then combined into an overall rating.