Aged care homes in Mackay, QLD

Compare 2 residential aged care homes in Mackay, part of the Mackay planning region. Average overall Star Rating is 0★ — below the national average (3.1★). Ratings are from the official February 2026 Department of Health Star Ratings release.

The Mackay region offers two residential aged care facilities for seniors requiring supported living options. Currently, these homes hold an average Star Rating of 0 out of 5, indicating ongoing quality improvements are needed within the Mackay Aged Care Planning Region. Good Shepherd Lodge, operated by Good Shepherd Lodge Ltd, is the highest-rated facility in the suburb. Prospective residents and families should review individual Star Ratings for specific performance insights.

Homes
2
Avg overall
0★
-3.1 vs national
Avg staffing
0★
Avg experience
2★

Rating distribution

avg 0★ · 2 homes
5
0 (0%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
2 (100%)

Provider mix in Mackay

2 organisations operate homes in this suburb.

What to look for in Mackay

  • 1 home scores below 3★ on compliance. Ask about recent regulatory audits and any current notices.
  • No home in Mackay reaches 4★ on staffing. Ask each home about registered nurse coverage 24/7.
  • No 5★ overall homes in this suburb. The strongest performer is Good Shepherd Lodge at 0★.
  • 2 of 2 homes sit below the national average (3.1★). Use the comparison tool to weigh trade-offs.

All homes in Mackay

Good Shepherd Lodge
Good Shepherd Lodge Ltd · Large · Not for Profit
0.05403
Blue Care Mackay Homefield Aged Care Facility
UnitingCare Queensland Limited · Medium · Not for Profit
0.00000

Best by sub-rating in Mackay

New to Star Ratings?

Each home is scored 1–5★ across compliance, residents' experience, staffing, and quality measures, then combined into an overall rating.

Nearby suburbs in Mackay

View all of Mackay

Frequently asked questions