Aged care homes in Helensvale, QLD

Compare 2 residential aged care homes in Helensvale, part of the South Coast planning region. Average overall Star Rating is 3.5★ — above the national average (3.1★). Ratings are from the official February 2026 Department of Health Star Ratings release.

Residents seeking aged care in Helensvale, located within the South Coast aged care planning region, can choose from two local residential facilities. These homes maintain an average Star Rating of 3.5 out of 5 stars, reflecting the quality of care provided across the suburb. Arcare Helensvale currently holds the highest local status with a 4-star rating, ensuring families have clear, government-assessed benchmarks when comparing available options for their loved ones.

Homes
2
Avg overall
3.5★
+0.4 vs national
Avg staffing
3★
Avg experience
3★

Rating distribution

avg 3.5★ · 2 homes
5
0 (0%)
4
1 (50%)
3
1 (50%)
2
0 (0%)
1
0 (0%)

Provider mix in Helensvale

1 organisation operates homes in this suburb.

What to look for in Helensvale

  • All homes in Helensvale score 3★ or higher on compliance — a positive sign on regulatory standards.
  • No home in Helensvale reaches 4★ on staffing. Ask each home about registered nurse coverage 24/7.
  • No 5★ overall homes in this suburb. The strongest performer is Arcare Helensvale at 4★.
  • 1 of 2 home sits below the national average (3.1★). Use the comparison tool to weigh trade-offs.

All homes in Helensvale

Arcare Helensvale
Arcare Pty Ltd · Medium · For profit
4.05434
Arcare Helensvale St James
Arcare Pty Ltd · Medium · For profit
3.05234

Best by sub-rating in Helensvale

Best for staffing

  1. 1.Arcare Helensvale St James3
  2. 2.Arcare Helensvale3

Best for experience

  1. 1.Arcare Helensvale4
  2. 2.Arcare Helensvale St James2

Best for compliance

  1. 1.Arcare Helensvale St James5
  2. 2.Arcare Helensvale5

New to Star Ratings?

Each home is scored 1–5★ across compliance, residents' experience, staffing, and quality measures, then combined into an overall rating.

Nearby suburbs in South Coast

View all of South Coast

Frequently asked questions