West Coast District Hospital - Lyell House
Residential aged care home in Queenstown, Tasmania
Queenstown, Tasmania · North Western
Small · Government · Remote communities
About West Coast District Hospital - Lyell House
West Coast District Hospital - Lyell House is a small residential aged care home in Queenstown, Tasmania, operated by Tasmanian Health Service. Its Department of Health overall Star Rating is 4 out of 5 — above average for Tasmania. Compliance rates 5/5, resident experience 4/5, staffing 5/5, and quality measures 3/5.
West Coast District Hospital - Lyell House is one of 1 aged care homes in Queenstown, Tasmania. The suburb average is 4★, and West Coast District Hospital - Lyell House rates 4★ overall. It currently scores at or above every other home in Queenstown on overall rating.
Rating breakdown
Care minutes at West Coast District Hospital - Lyell House
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for West Coast District Hospital - Lyell House and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Tasmania average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 42 min | 281 min | Yes | 57.4 min |
| Total care minutes per resident per day | 212 min | 352 min | Yes | 229.1 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Tasmania that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at West Coast District Hospital - Lyell House affected in the reporting quarter. Lower is better for every measure below.
| Measure | West Coast District Hospital - Lyell House | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.6 points below the state average (better) | 0.6% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 56% 38.6 points above the state average (worse) | 17.4% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 6% 1.8 points below the state average (better) | 7.8% | 6.9% |
Falls Residents who experienced one or more falls. | 22% 8.3 points below the state average (better) | 30.3% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 0% 1.5 points below the state average (better) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 44% 13 points above the state average (worse) | 31% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 6% 1.7 points below the state average (better) | 7.7% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about West Coast District Hospital - Lyell House
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare West Coast District Hospital - Lyell House vs other Queenstown homes
See ratings, staffing, and quality measures side by side for nursing homes in Queenstown, Tasmania.
Cost & funding guide for Queenstown
Aged care fees in Tasmania are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Other homes by Tasmanian Health Service
Frequently asked questions about West Coast District Hospital - Lyell House
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.