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Vietnam Veterans Keith Payne VC Hostel

Residential aged care home in Noraville, New South Wales

Alino Living

Noraville, New South Wales · Central Coast

Medium · Not for Profit · Metropolitan

Overall
4.0
Higher than 10% of NSW homes

About Vietnam Veterans Keith Payne VC Hostel

Vietnam Veterans Keith Payne VC Hostel is a medium residential aged care home in Noraville, New South Wales, operated by Alino Living. Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 5/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.

Vietnam Veterans Keith Payne VC Hostel is one of 1 aged care homes in Noraville, New South Wales. The suburb average is 4★, and Vietnam Veterans Keith Payne VC Hostel rates 4★ overall. It currently scores at or above every other home in Noraville on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Vietnam Veterans Keith Payne VC Hostel

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Vietnam Veterans Keith Payne VC Hostel and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day40 min38 minShort by 2 min47.5 min
Total care minutes per resident per day194 min199 minYes221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Vietnam Veterans Keith Payne VC Hostel affected in the reporting quarter. Lower is better for every measure below.

MeasureVietnam Veterans Keith Payne VC HostelState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
12%
7.5 points below the state average (better)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
9%
2.5 points above the state average (worse)
6.5%6.9%
Falls
Residents who experienced one or more falls.
35%
4.5 points above the state average (worse)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.6 points below the state average (better)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
54%
18.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
1%
7.6 points below the state average (better)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Vietnam Veterans Keith Payne VC Hostel

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here27% always · 33% most of the time
I feel safe here93% always · 7% most of the time
This place is well run40% always · 53% most of the time
I get the care I need60% always · 40% most of the time
Staff know what they are doing60% always · 33% most of the time
Staff encourage me to do as much as possible for myself53% always · 47% most of the time
Staff explain things to me53% always · 27% most of the time
Staff treat me with respect67% always · 33% most of the time
Staff follow up when I raise things with them47% always · 33% most of the time
Staff are kind and caring80% always · 20% most of the time
I have a say in my daily activities67% always · 33% most of the time
This place feels like home80% always · 13% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Vietnam Veterans Keith Payne VC Hostel vs other Noraville homes

See ratings, staffing, and quality measures side by side for nursing homes in Noraville, New South Wales.

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Cost & funding guide for Noraville

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Aged care costs in Australia →Refundable Accommodation Deposit (RAD) →Support at Home program →

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Frequently asked questions about Vietnam Veterans Keith Payne VC Hostel

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.