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ValleyView Residence

Residential aged care home in Collie, Western Australia

The Riverview Residence Collie (Inc)

Collie, Western Australia · South West

Medium · Not for Profit · Medium rural towns

Overall
4.0
Higher than 22% of WA homes

About ValleyView Residence

ValleyView Residence is a medium residential aged care home in Collie, Western Australia, operated by The Riverview Residence Collie (Inc). Its Department of Health overall Star Rating is 4 out of 5 — above average for Western Australia. Compliance rates 4/5, resident experience 4/5, staffing 2/5, and quality measures 4/5.

ValleyView Residence is one of 1 aged care homes in Collie, Western Australia. The suburb average is 4★, and ValleyView Residence rates 4★ overall. It currently scores at or above every other home in Collie on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at ValleyView Residence

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for ValleyView Residence and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetWestern Australia average
Registered nurse minutes per resident per day43 min27 minShort by 16 min49 min
Total care minutes per resident per day210 min227 minYes224.8 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Western Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at ValleyView Residence affected in the reporting quarter. Lower is better for every measure below.

MeasureValleyView ResidenceState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
0%
27.6 points below the state average (better)
27.6%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
0.3 points below the state average (better)
6.3%6.9%
Falls
Residents who experienced one or more falls.
30%
1.3 points below the state average (better)
31.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
4%
2.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
33%
4.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
10%
3.3 points below the state average (better)
13.3%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about ValleyView Residence

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here15% always · 31% most of the time
I feel safe here92% always · 8% most of the time
This place is well run38% always · 54% most of the time
I get the care I need69% always · 31% most of the time
Staff know what they are doing54% always · 38% most of the time
Staff encourage me to do as much as possible for myself54% always · 38% most of the time
Staff explain things to me54% always · 31% most of the time
Staff treat me with respect92% always · 8% most of the time
Staff follow up when I raise things with them54% always · 46% most of the time
Staff are kind and caring77% always · 23% most of the time
I have a say in my daily activities62% always · 38% most of the time
This place feels like home69% always · 31% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare ValleyView Residence vs other Collie homes

See ratings, staffing, and quality measures side by side for nursing homes in Collie, Western Australia.

Cost & funding guide for Collie

Aged care fees in Western Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Frequently asked questions about ValleyView Residence

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.