Back to Hamilton

The Birches

Residential aged care home in Hamilton, Victoria

Western District Health Service

Hamilton, Victoria · Barwon-South Western

Small · Government · Medium rural towns

Overall
4.0
Higher than 14% of VIC homes

About The Birches

The Birches is a small residential aged care home in Hamilton, Victoria, operated by Western District Health Service. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 4/5, and quality measures 2/5.

The Birches is one of 3 aged care homes in Hamilton, Victoria. The suburb average is 2.7★, and The Birches rates 4★ overall. It currently scores at or above every other home in Hamilton on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing4.0 / 5
Quality measures2.0 / 5
Add to compareView on My Aged Care

Care minutes at The Birches

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for The Birches and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day46 min60 minYes58.1 min
Total care minutes per resident per day233 min233 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at The Birches affected in the reporting quarter. Lower is better for every measure below.

MeasureThe BirchesState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
50%
29.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
14%
6.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
34%
2.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
16%
21.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
13%
2.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about The Birches

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here25% always · 58% most of the time
I feel safe here92% always · 8% most of the time
This place is well run42% always · 58% most of the time
I get the care I need83% always · 17% most of the time
Staff know what they are doing25% always · 67% most of the time
Staff encourage me to do as much as possible for myself58% always · 42% most of the time
Staff explain things to me17% always · 67% most of the time
Staff treat me with respect83% always · 17% most of the time
Staff follow up when I raise things with them58% always · 42% most of the time
Staff are kind and caring83% always · 17% most of the time
I have a say in my daily activities75% always · 25% most of the time
This place feels like home83% always · 17% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare The Birches vs other Hamilton homes

See ratings, staffing, and quality measures side by side for nursing homes in Hamilton, Victoria.

Cost & funding guide for Hamilton

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Hamilton

Other homes by Western District Health Service

View all Western District Health Service homes →

Frequently asked questions about The Birches

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.