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St John's

Residential aged care home in Wangaratta, Victoria

Respect Group Limited

Wangaratta, Victoria · Hume

Large · Not for Profit · Large rural towns

Overall
3.0
Higher than 0% of VIC homes

About St John's

St John's is a large residential aged care home in Wangaratta, Victoria, operated by Respect Group Limited. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 4/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.

St John's is one of 4 aged care homes in Wangaratta, Victoria. The suburb average is 3.5★, and St John's rates 3★ overall. Higher-rated nearby alternatives include St Catherine's Hostel Wangaratta Inc, Illoura - Residential Aged Care (4★, 4★).

Rating breakdown

Compliance4.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at St John's

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for St John's and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min35 minShort by 8 min58.1 min
Total care minutes per resident per day214 min192 minShort by 22 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at St John's affected in the reporting quarter. Lower is better for every measure below.

MeasureSt John'sState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
22%
1.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
10%
2.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
31%
0.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
27%
10.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
18%
7.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about St John's

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here29% always · 43% most of the time
I feel safe here64% always · 25% most of the time
This place is well run39% always · 50% most of the time
I get the care I need61% always · 29% most of the time
Staff know what they are doing50% always · 36% most of the time
Staff encourage me to do as much as possible for myself79% always · 18% most of the time
Staff explain things to me57% always · 32% most of the time
Staff treat me with respect61% always · 32% most of the time
Staff follow up when I raise things with them57% always · 36% most of the time
Staff are kind and caring46% always · 46% most of the time
I have a say in my daily activities64% always · 36% most of the time
This place feels like home54% always · 36% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare St John's vs other Wangaratta homes

See ratings, staffing, and quality measures side by side for nursing homes in Wangaratta, Victoria.

Cost & funding guide for Wangaratta

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near St John's

Compare these nearby homes in Wangaratta before you decide.

Other homes in Wangaratta

Other homes by Respect Group Limited

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Frequently asked questions about St John's

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.