St Ives House
Residential aged care home in St Ives, New South Wales
St Ives, New South Wales · Northern Sydney
Large · For profit · Metropolitan
About St Ives House
St Ives House is a large residential aged care home in St Ives, New South Wales, operated by Thompson Health Care Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for New South Wales. Compliance rates 4/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.
St Ives House is one of 4 aged care homes in St Ives, New South Wales. The suburb average is 3.3★, and St Ives House rates 3★ overall. Higher-rated nearby alternatives include Estia Health St Ives (4★).
Rating breakdown
Care minutes at St Ives House
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for St Ives House and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | New South Wales average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 39 min | 38 min | Short by 1 min | 47.5 min |
| Total care minutes per resident per day | 185 min | 190 min | Yes | 221.5 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at St Ives House affected in the reporting quarter. Lower is better for every measure below.
| Measure | St Ives House | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.5 points below the state average (better) | 0.5% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 43% 23.5 points above the state average (worse) | 19.5% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 0% 6.5 points below the state average (better) | 6.5% | 6.9% |
Falls Residents who experienced one or more falls. | 31% 0.5 points above the state average (worse) | 30.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 2% 0.4 points above the state average (worse) | 1.6% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 58% 22.6 points above the state average (worse) | 35.4% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 6% 2.6 points below the state average (better) | 8.6% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about St Ives House
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare St Ives House vs other St Ives homes
See ratings, staffing, and quality measures side by side for nursing homes in St Ives, New South Wales.
Cost & funding guide for St Ives
Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near St Ives House
Compare these nearby homes in St Ives before you decide.
Other homes in St Ives
Other homes by Thompson Health Care Pty Ltd
Frequently asked questions about St Ives House
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.