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Springwood Terrace Care Community

Residential aged care home in Springwood, Queensland

DPG Services Pty Ltd

Springwood, Queensland · Logan River Valley

Large · For profit · Metropolitan

Overall
4.0
Higher than 7% of QLD homes

About Springwood Terrace Care Community

Springwood Terrace Care Community is a large residential aged care home in Springwood, Queensland, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 5/5.

Springwood Terrace Care Community is one of 3 aged care homes in Springwood, Queensland. The suburb average is 2.7★, and Springwood Terrace Care Community rates 4★ overall. It currently scores at or above every other home in Springwood on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures5.0 / 5
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Care minutes at Springwood Terrace Care Community

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Springwood Terrace Care Community and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day45 min46 minYes49.3 min
Total care minutes per resident per day226 min222 minShort by 4 min219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Springwood Terrace Care Community affected in the reporting quarter. Lower is better for every measure below.

MeasureSpringwood Terrace Care CommunityState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
16%
4.2 points below the state average (better)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
5%
2.6 points below the state average (better)
7.6%6.9%
Falls
Residents who experienced one or more falls.
25%
6.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
40%
4.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
7%
2.6 points below the state average (better)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Springwood Terrace Care Community

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here46% always · 31% most of the time
I feel safe here92% always · 8% most of the time
This place is well run50% always · 35% most of the time
I get the care I need88% always · 8% most of the time
Staff know what they are doing54% always · 31% most of the time
Staff encourage me to do as much as possible for myself85% always · 12% most of the time
Staff explain things to me54% always · 31% most of the time
Staff treat me with respect73% always · 23% most of the time
Staff follow up when I raise things with them65% always · 15% most of the time
Staff are kind and caring85% always · 8% most of the time
I have a say in my daily activities88% always · 8% most of the time
This place feels like home73% always · 19% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Springwood Terrace Care Community vs other Springwood homes

See ratings, staffing, and quality measures side by side for nursing homes in Springwood, Queensland.

Cost & funding guide for Springwood

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Springwood Terrace Care Community

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.