Southern Cross Care Thornton Park
Residential aged care home in Penrith, New South Wales
Southern Cross Care (NSW & ACT) Limited
Penrith, New South Wales · Nepean
Medium · Not for Profit · Metropolitan
About Southern Cross Care Thornton Park
Southern Cross Care Thornton Park is a medium residential aged care home in Penrith, New South Wales, operated by Southern Cross Care (NSW & ACT) Limited. Its Department of Health overall Star Rating is 3 out of 5 — average for New South Wales. Compliance rates 4/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.
Southern Cross Care Thornton Park is one of 6 aged care homes in Penrith, New South Wales. The suburb average is 3.8★, and Southern Cross Care Thornton Park rates 3★ overall. Higher-rated nearby alternatives include Mountainview Nursing Home, Anglicare Lemongrove Gardens, Uniting Edinglassie Lodge Penrith (4★, 4★, 4★).
Rating breakdown
Care minutes at Southern Cross Care Thornton Park
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Southern Cross Care Thornton Park and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | New South Wales average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 45 min | 47 min | Yes | 47.5 min |
| Total care minutes per resident per day | 224 min | 226 min | Yes | 221.5 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Southern Cross Care Thornton Park affected in the reporting quarter. Lower is better for every measure below.
| Measure | Southern Cross Care Thornton Park | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.5 points below the state average (better) | 0.5% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 33% 13.5 points above the state average (worse) | 19.5% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 7% 0.5 points above the state average (worse) | 6.5% | 6.9% |
Falls Residents who experienced one or more falls. | 22% 8.5 points below the state average (better) | 30.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 4% 2.4 points above the state average (worse) | 1.6% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 47% 11.6 points above the state average (worse) | 35.4% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 3% 5.6 points below the state average (better) | 8.6% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Southern Cross Care Thornton Park
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Southern Cross Care Thornton Park vs other Penrith homes
See ratings, staffing, and quality measures side by side for nursing homes in Penrith, New South Wales.
Cost & funding guide for Penrith
Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Southern Cross Care Thornton Park
Compare these nearby homes in Penrith before you decide.
Other homes in Penrith
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Frequently asked questions about Southern Cross Care Thornton Park
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.