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Southern Cross Care Murgon - Castra

Residential aged care home in Murgon, Queensland

Southern Cross Care (QLD) Ltd

Murgon, Queensland · Wide Bay

Medium · Not for Profit · Small rural towns

Overall
4.0
Higher than 7% of QLD homes

About Southern Cross Care Murgon - Castra

Southern Cross Care Murgon - Castra is a medium residential aged care home in Murgon, Queensland, operated by Southern Cross Care (QLD) Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 2/5, and quality measures 5/5.

Southern Cross Care Murgon - Castra is one of 1 aged care homes in Murgon, Queensland. The suburb average is 4★, and Southern Cross Care Murgon - Castra rates 4★ overall. It currently scores at or above every other home in Murgon on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at Southern Cross Care Murgon - Castra

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Southern Cross Care Murgon - Castra and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day47 min43 minShort by 4 min49.3 min
Total care minutes per resident per day240 min226 minShort by 14 min219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Southern Cross Care Murgon - Castra affected in the reporting quarter. Lower is better for every measure below.

MeasureSouthern Cross Care Murgon - CastraState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
3%
17.2 points below the state average (better)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
1.6 points below the state average (better)
7.6%6.9%
Falls
Residents who experienced one or more falls.
23%
8.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
43%
7.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
7%
2.6 points below the state average (better)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Southern Cross Care Murgon - Castra

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here31% always · 38% most of the time
I feel safe here85% always · 8% most of the time
This place is well run46% always · 54% most of the time
I get the care I need69% always · 23% most of the time
Staff know what they are doing54% always · 38% most of the time
Staff encourage me to do as much as possible for myself77% always · 23% most of the time
Staff explain things to me46% always · 38% most of the time
Staff treat me with respect62% always · 31% most of the time
Staff follow up when I raise things with them62% always · 31% most of the time
Staff are kind and caring85% always · 15% most of the time
I have a say in my daily activities100% always · 0% most of the time
This place feels like home85% always · 8% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Southern Cross Care Murgon - Castra vs other Murgon homes

See ratings, staffing, and quality measures side by side for nursing homes in Murgon, Queensland.

Cost & funding guide for Murgon

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Southern Cross Care (QLD) Ltd

View all Southern Cross Care (QLD) Ltd homes →

Frequently asked questions about Southern Cross Care Murgon - Castra

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.