Southern Cross Care Campbell Residential Aged Care
Residential aged care home in Campbell, Australian Capital Territory
Southern Cross Care (NSW & ACT) Limited
Campbell, Australian Capital Territory · ACT
Small · Not for Profit · Metropolitan
About Southern Cross Care Campbell Residential Aged Care
Southern Cross Care Campbell Residential Aged Care is a small residential aged care home in Campbell, Australian Capital Territory, operated by Southern Cross Care (NSW & ACT) Limited. Its Department of Health overall Star Rating is 4 out of 5 — above average for Australian Capital Territory. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 4/5.
Southern Cross Care Campbell Residential Aged Care is one of 1 aged care homes in Campbell, Australian Capital Territory. The suburb average is 4★, and Southern Cross Care Campbell Residential Aged Care rates 4★ overall. It currently scores at or above every other home in Campbell on overall rating.
Rating breakdown
Care minutes at Southern Cross Care Campbell Residential Aged Care
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Southern Cross Care Campbell Residential Aged Care and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Australian Capital Territory average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 45 min | 48 min | Yes | 48.3 min |
| Total care minutes per resident per day | 224 min | 228 min | Yes | 231.5 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Australian Capital Territory that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Southern Cross Care Campbell Residential Aged Care affected in the reporting quarter. Lower is better for every measure below.
| Measure | Southern Cross Care Campbell Residential Aged Care | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.7 points below the state average (better) | 0.7% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 21% 0.8 points below the state average (better) | 21.8% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 3% 4 points below the state average (better) | 7% | 6.9% |
Falls Residents who experienced one or more falls. | 29% 3.9 points below the state average (better) | 32.9% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 2% 0.5 points above the state average (worse) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 38% 3.5 points above the state average (worse) | 34.5% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 12% 1 points above the state average (worse) | 11% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Southern Cross Care Campbell Residential Aged Care
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Southern Cross Care Campbell Residential Aged Care vs other Campbell homes
See ratings, staffing, and quality measures side by side for nursing homes in Campbell, Australian Capital Territory.
Cost & funding guide for Campbell
Aged care fees in Australian Capital Territory are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Other homes by Southern Cross Care (NSW & ACT) Limited
Frequently asked questions about Southern Cross Care Campbell Residential Aged Care
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.