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Sherbrooke Private Nursing Home

Residential aged care home in Upper Ferntree Gully, Victoria

Menarock Aged Care Services (Victoria) Pty Ltd

Upper Ferntree Gully, Victoria · Eastern Metro

Small · For profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Sherbrooke Private Nursing Home

Sherbrooke Private Nursing Home is a small residential aged care home in Upper Ferntree Gully, Victoria, operated by Menarock Aged Care Services (Victoria) Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Sherbrooke Private Nursing Home is one of 2 aged care homes in Upper Ferntree Gully, Victoria. The suburb average is 4★, and Sherbrooke Private Nursing Home rates 4★ overall. It currently scores at or above every other home in Upper Ferntree Gully on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Sherbrooke Private Nursing Home

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Sherbrooke Private Nursing Home and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day45 min55 minYes58.1 min
Total care minutes per resident per day220 min207 minShort by 13 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Sherbrooke Private Nursing Home affected in the reporting quarter. Lower is better for every measure below.

MeasureSherbrooke Private Nursing HomeState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
0%
20.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
13%
5.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
41%
9.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
3%
1.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
21%
16.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
3%
7.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Sherbrooke Private Nursing Home

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here42% always · 50% most of the time
I feel safe here67% always · 25% most of the time
This place is well run42% always · 42% most of the time
I get the care I need50% always · 33% most of the time
Staff know what they are doing58% always · 25% most of the time
Staff encourage me to do as much as possible for myself42% always · 33% most of the time
Staff explain things to me42% always · 42% most of the time
Staff treat me with respect75% always · 25% most of the time
Staff follow up when I raise things with them33% always · 42% most of the time
Staff are kind and caring75% always · 25% most of the time
I have a say in my daily activities33% always · 42% most of the time
This place feels like home42% always · 42% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Sherbrooke Private Nursing Home vs other Upper Ferntree Gully homes

See ratings, staffing, and quality measures side by side for nursing homes in Upper Ferntree Gully, Victoria.

Cost & funding guide for Upper Ferntree Gully

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Sherbrooke Private Nursing Home

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.