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Serene Residential Care Services

Residential aged care home in Lockleys, South Australia

Blu Dawn Pty Ltd

Lockleys, South Australia · Metropolitan West

Small · For profit · Metropolitan

Overall
4.0
Higher than 20% of SA homes

About Serene Residential Care Services

Serene Residential Care Services is a small residential aged care home in Lockleys, South Australia, operated by Blu Dawn Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for South Australia. Compliance rates 4/5, resident experience 3/5, staffing 4/5, and quality measures 4/5.

Serene Residential Care Services is one of 3 aged care homes in Lockleys, South Australia. The suburb average is 3.7★, and Serene Residential Care Services rates 4★ overall. It currently scores at or above every other home in Lockleys on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience3.0 / 5
Staffing4.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at Serene Residential Care Services

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Serene Residential Care Services and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetSouth Australia average
Registered nurse minutes per resident per day44 min54 minYes49.5 min
Total care minutes per resident per day221 min232 minYes223.4 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in South Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Serene Residential Care Services affected in the reporting quarter. Lower is better for every measure below.

MeasureSerene Residential Care ServicesState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.7 points below the state average (better)
0.7%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
18%
3 points below the state average (better)
21%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
8%
1.7 points above the state average (worse)
6.3%6.9%
Falls
Residents who experienced one or more falls.
23%
9.3 points below the state average (better)
32.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.4 points below the state average (better)
1.4%1.5%
Polypharmacy
Residents taking nine or more medicines.
33%
0.8 points above the state average (worse)
32.2%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
13%
3.1 points above the state average (worse)
9.9%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Serene Residential Care Services

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here33% always · 8% most of the time
I feel safe here42% always · 58% most of the time
This place is well run25% always · 33% most of the time
I get the care I need50% always · 33% most of the time
Staff know what they are doing25% always · 58% most of the time
Staff encourage me to do as much as possible for myself42% always · 17% most of the time
Staff explain things to me25% always · 33% most of the time
Staff treat me with respect58% always · 33% most of the time
Staff follow up when I raise things with them33% always · 17% most of the time
Staff are kind and caring50% always · 33% most of the time
I have a say in my daily activities58% always · 25% most of the time
This place feels like home33% always · 8% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Serene Residential Care Services vs other Lockleys homes

See ratings, staffing, and quality measures side by side for nursing homes in Lockleys, South Australia.

Cost & funding guide for Lockleys

Aged care fees in South Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Lockleys

Frequently asked questions about Serene Residential Care Services

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.