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Residency by Dillons Narrogin

Residential aged care home in Narrogin, Western Australia

Jacqueline Elizabeth Dillon Business Pty Ltd

Narrogin, Western Australia · Wheatbelt

Small · For profit · Small rural towns

Overall
4.0
Higher than 22% of WA homes

About Residency by Dillons Narrogin

Residency by Dillons Narrogin is a small residential aged care home in Narrogin, Western Australia, operated by Jacqueline Elizabeth Dillon Business Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Western Australia. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 4/5.

Residency by Dillons Narrogin is one of 2 aged care homes in Narrogin, Western Australia. The suburb average is 2★, and Residency by Dillons Narrogin rates 4★ overall. It currently scores at or above every other home in Narrogin on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at Residency by Dillons Narrogin

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Residency by Dillons Narrogin and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetWestern Australia average
Registered nurse minutes per resident per day43 min46 minYes49 min
Total care minutes per resident per day209 min197 minShort by 12 min224.8 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Western Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Residency by Dillons Narrogin affected in the reporting quarter. Lower is better for every measure below.

MeasureResidency by Dillons NarroginState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
5%
22.6 points below the state average (better)
27.6%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
8%
1.7 points above the state average (worse)
6.3%6.9%
Falls
Residents who experienced one or more falls.
31%
0.3 points below the state average (better)
31.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
2%
0.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
41%
3.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
2%
11.3 points below the state average (better)
13.3%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Residency by Dillons Narrogin

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here17% always · 50% most of the time
I feel safe here83% always · 17% most of the time
This place is well run25% always · 75% most of the time
I get the care I need67% always · 17% most of the time
Staff know what they are doing33% always · 42% most of the time
Staff encourage me to do as much as possible for myself25% always · 58% most of the time
Staff explain things to me25% always · 33% most of the time
Staff treat me with respect67% always · 33% most of the time
Staff follow up when I raise things with them0% always · 92% most of the time
Staff are kind and caring67% always · 33% most of the time
I have a say in my daily activities83% always · 17% most of the time
This place feels like home8% always · 83% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Residency by Dillons Narrogin vs other Narrogin homes

See ratings, staffing, and quality measures side by side for nursing homes in Narrogin, Western Australia.

Cost & funding guide for Narrogin

Aged care fees in Western Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Residency by Dillons Narrogin

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.