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Point Cook Manor

Residential aged care home in Point Cook, Victoria

Wickro Pty Ltd

Point Cook, Victoria · Western Metro

Large · For profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Point Cook Manor

Point Cook Manor is a large residential aged care home in Point Cook, Victoria, operated by Wickro Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 5/5.

Point Cook Manor is one of 1 aged care homes in Point Cook, Victoria. The suburb average is 4★, and Point Cook Manor rates 4★ overall. It currently scores at or above every other home in Point Cook on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at Point Cook Manor

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Point Cook Manor and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day45 min47 minYes58.1 min
Total care minutes per resident per day227 min225 minShort by 2 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Point Cook Manor affected in the reporting quarter. Lower is better for every measure below.

MeasurePoint Cook ManorState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
5%
15.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
4%
3.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
30%
1.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
4%
2.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
34%
3.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
2%
8.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Point Cook Manor

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here29% always · 57% most of the time
I feel safe here76% always · 24% most of the time
This place is well run43% always · 57% most of the time
I get the care I need86% always · 14% most of the time
Staff know what they are doing33% always · 57% most of the time
Staff encourage me to do as much as possible for myself43% always · 38% most of the time
Staff explain things to me24% always · 62% most of the time
Staff treat me with respect86% always · 14% most of the time
Staff follow up when I raise things with them14% always · 81% most of the time
Staff are kind and caring76% always · 24% most of the time
I have a say in my daily activities81% always · 19% most of the time
This place feels like home81% always · 19% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Point Cook Manor vs other Point Cook homes

See ratings, staffing, and quality measures side by side for nursing homes in Point Cook, Victoria.

Cost & funding guide for Point Cook

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Wickro Pty Ltd

View all Wickro Pty Ltd homes →

Frequently asked questions about Point Cook Manor

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.