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Pearl Supported Care

Residential aged care home in Fannie Bay, Northern Territory

Southern Cross Care (SA NT & VIC) Incorporated

Fannie Bay, Northern Territory · Darwin

Medium · Not for Profit · Regional centres

Overall
4.0
Higher than 11% of NT homes

About Pearl Supported Care

Pearl Supported Care is a medium residential aged care home in Fannie Bay, Northern Territory, operated by Southern Cross Care (SA NT & VIC) Incorporated. Its Department of Health overall Star Rating is 4 out of 5 — above average for Northern Territory. Compliance rates 5/5, resident experience 3/5, staffing 4/5, and quality measures 4/5.

Pearl Supported Care is one of 1 aged care homes in Fannie Bay, Northern Territory. The suburb average is 4★, and Pearl Supported Care rates 4★ overall. It currently scores at or above every other home in Fannie Bay on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing4.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at Pearl Supported Care

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Pearl Supported Care and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNorthern Territory average
Registered nurse minutes per resident per day45 min60 minYes60.7 min
Total care minutes per resident per day223 min221 minShort by 2 min265.8 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Northern Territory that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Pearl Supported Care affected in the reporting quarter. Lower is better for every measure below.

MeasurePearl Supported CareState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.4 points below the state average (better)
0.4%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
21%
23.4 points below the state average (better)
44.4%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
5%
4.4 points below the state average (better)
9.4%6.9%
Falls
Residents who experienced one or more falls.
28%
3.1 points above the state average (worse)
24.9%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.8 points below the state average (better)
1.8%1.5%
Polypharmacy
Residents taking nine or more medicines.
32%
10.8 points above the state average (worse)
21.2%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
18%
7.1 points above the state average (worse)
10.9%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Pearl Supported Care

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here12% always · 81% most of the time
I feel safe here88% always · 6% most of the time
This place is well run31% always · 56% most of the time
I get the care I need62% always · 31% most of the time
Staff know what they are doing38% always · 44% most of the time
Staff encourage me to do as much as possible for myself38% always · 50% most of the time
Staff explain things to me44% always · 25% most of the time
Staff treat me with respect56% always · 31% most of the time
Staff follow up when I raise things with them38% always · 50% most of the time
Staff are kind and caring50% always · 44% most of the time
I have a say in my daily activities69% always · 25% most of the time
This place feels like home56% always · 38% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Pearl Supported Care vs other Fannie Bay homes

See ratings, staffing, and quality measures side by side for nursing homes in Fannie Bay, Northern Territory.

Cost & funding guide for Fannie Bay

Aged care fees in Northern Territory are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Southern Cross Care (SA NT & VIC) Incorporated

View all Southern Cross Care (SA NT & VIC) Incorporated homes →

Frequently asked questions about Pearl Supported Care

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.