Back to Urangan

Parklands Aged Care Facility & Retirement Village

Residential aged care home in Urangan, Queensland

Burswood Care Pty Ltd

Urangan, Queensland · Wide Bay

Medium · For profit · Regional centres

Overall
4.0
Higher than 7% of QLD homes

About Parklands Aged Care Facility & Retirement Village

Parklands Aged Care Facility & Retirement Village is a medium residential aged care home in Urangan, Queensland, operated by Burswood Care Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 4/5, and quality measures 3/5.

Parklands Aged Care Facility & Retirement Village is one of 1 aged care homes in Urangan, Queensland. The suburb average is 4★, and Parklands Aged Care Facility & Retirement Village rates 4★ overall. It currently scores at or above every other home in Urangan on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing4.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Parklands Aged Care Facility & Retirement Village

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Parklands Aged Care Facility & Retirement Village and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day43 min52 minYes49.3 min
Total care minutes per resident per day210 min251 minYes219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Parklands Aged Care Facility & Retirement Village affected in the reporting quarter. Lower is better for every measure below.

MeasureParklands Aged Care Facility & Retirement VillageState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
41%
20.8 points above the state average (worse)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
2%
5.6 points below the state average (better)
7.6%6.9%
Falls
Residents who experienced one or more falls.
48%
16.3 points above the state average (worse)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
25%
10.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
18%
8.4 points above the state average (worse)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Parklands Aged Care Facility & Retirement Village

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here50% always · 14% most of the time
I feel safe here86% always · 14% most of the time
This place is well run43% always · 57% most of the time
I get the care I need50% always · 36% most of the time
Staff know what they are doing21% always · 79% most of the time
Staff encourage me to do as much as possible for myself50% always · 36% most of the time
Staff explain things to me50% always · 36% most of the time
Staff treat me with respect64% always · 29% most of the time
Staff follow up when I raise things with them43% always · 50% most of the time
Staff are kind and caring64% always · 36% most of the time
I have a say in my daily activities57% always · 36% most of the time
This place feels like home57% always · 43% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Parklands Aged Care Facility & Retirement Village vs other Urangan homes

See ratings, staffing, and quality measures side by side for nursing homes in Urangan, Queensland.

Cost & funding guide for Urangan

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Burswood Care Pty Ltd

View all Burswood Care Pty Ltd homes →

Frequently asked questions about Parklands Aged Care Facility & Retirement Village

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.