Palm Lake Aged Care Deception Bay
Residential aged care home in Deception Bay, Queensland
Palm Lake Care Operations Pty Ltd
Deception Bay, Queensland · Cabool
Medium · For profit · Metropolitan
About Palm Lake Aged Care Deception Bay
Palm Lake Aged Care Deception Bay is a medium residential aged care home in Deception Bay, Queensland, operated by Palm Lake Care Operations Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Queensland. Compliance rates 3/5, resident experience 3/5, staffing 5/5, and quality measures 2/5.
Palm Lake Aged Care Deception Bay is one of 3 aged care homes in Deception Bay, Queensland. The suburb average is 3.7★, and Palm Lake Aged Care Deception Bay rates 3★ overall. Higher-rated nearby alternatives include Sir James Terrace, Bolton Clarke Seabrook (4★, 4★).
Rating breakdown
Regulatory action recorded
The Aged Care Quality and Safety Commission recorded a compliance decision against Palm Lake Aged Care Deception Bay: Notice of Requirement to Agree from 10 April 2025 to 10 October 2025.
Source: Department of Health Star Ratings extract. Check the Aged Care Quality and Safety Commission for the current status before making a decision.
Care minutes at Palm Lake Aged Care Deception Bay
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Palm Lake Aged Care Deception Bay and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Queensland average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 42 min | 53 min | Yes | 49.3 min |
| Total care minutes per resident per day | 205 min | 228 min | Yes | 219.3 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Palm Lake Aged Care Deception Bay affected in the reporting quarter. Lower is better for every measure below.
| Measure | Palm Lake Aged Care Deception Bay | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 1% 0.5 points above the state average (worse) | 0.5% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 32% 11.8 points above the state average (worse) | 20.2% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 6% 1.6 points below the state average (better) | 7.6% | 6.9% |
Falls Residents who experienced one or more falls. | 41% 9.3 points above the state average (worse) | 31.7% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 2% 0.3 points above the state average (worse) | 1.7% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 38% 2.6 points above the state average (worse) | 35.4% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 13% 3.4 points above the state average (worse) | 9.6% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Palm Lake Aged Care Deception Bay
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Palm Lake Aged Care Deception Bay vs other Deception Bay homes
See ratings, staffing, and quality measures side by side for nursing homes in Deception Bay, Queensland.
Cost & funding guide for Deception Bay
Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Palm Lake Aged Care Deception Bay
Compare these nearby homes in Deception Bay before you decide.
Other homes in Deception Bay
Other homes by Palm Lake Care Operations Pty Ltd
Frequently asked questions about Palm Lake Aged Care Deception Bay
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.