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Ozcare Innisfail

Residential aged care home in Innisfail, Queensland

Ozcare

Innisfail, Queensland · Far North

Medium · Not for Profit · Medium rural towns

Overall
4.0
Higher than 7% of QLD homes

About Ozcare Innisfail

Ozcare Innisfail is a medium residential aged care home in Innisfail, Queensland, operated by Ozcare. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 4/5, resident experience 3/5, staffing 4/5, and quality measures 3/5.

Ozcare Innisfail is one of 1 aged care homes in Innisfail, Queensland. The suburb average is 4★, and Ozcare Innisfail rates 4★ overall. It currently scores at or above every other home in Innisfail on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience3.0 / 5
Staffing4.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Ozcare Innisfail

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Ozcare Innisfail and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day46 min59 minYes49.3 min
Total care minutes per resident per day224 min225 minYes219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Ozcare Innisfail affected in the reporting quarter. Lower is better for every measure below.

MeasureOzcare InnisfailState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
18%
2.2 points below the state average (better)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
1.6 points below the state average (better)
7.6%6.9%
Falls
Residents who experienced one or more falls.
24%
7.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
3%
1.3 points above the state average (worse)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
52%
16.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
10%
0.4 points above the state average (worse)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Ozcare Innisfail

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here13% always · 35% most of the time
I feel safe here70% always · 22% most of the time
This place is well run30% always · 52% most of the time
I get the care I need39% always · 48% most of the time
Staff know what they are doing26% always · 52% most of the time
Staff encourage me to do as much as possible for myself26% always · 57% most of the time
Staff explain things to me22% always · 65% most of the time
Staff treat me with respect65% always · 30% most of the time
Staff follow up when I raise things with them26% always · 57% most of the time
Staff are kind and caring52% always · 43% most of the time
I have a say in my daily activities61% always · 35% most of the time
This place feels like home61% always · 26% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Ozcare Innisfail vs other Innisfail homes

See ratings, staffing, and quality measures side by side for nursing homes in Innisfail, Queensland.

Cost & funding guide for Innisfail

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Ozcare

View all Ozcare homes →

Frequently asked questions about Ozcare Innisfail

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.