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Numurkah Pioneers Memorial Lodge

Residential aged care home in Numurkah, Victoria

NCN Health

Numurkah, Victoria · Hume

Small · Government · Small rural towns

Overall
4.0
Higher than 14% of VIC homes

About Numurkah Pioneers Memorial Lodge

Numurkah Pioneers Memorial Lodge is a small residential aged care home in Numurkah, Victoria, operated by NCN Health. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 4/5, staffing 5/5, and quality measures 3/5.

Numurkah Pioneers Memorial Lodge is one of 2 aged care homes in Numurkah, Victoria. The suburb average is 4★, and Numurkah Pioneers Memorial Lodge rates 4★ overall. It currently scores at or above every other home in Numurkah on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing5.0 / 5
Quality measures3.0 / 5
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Care minutes at Numurkah Pioneers Memorial Lodge

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Numurkah Pioneers Memorial Lodge and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day40 min67 minYes58.1 min
Total care minutes per resident per day190 min230 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Numurkah Pioneers Memorial Lodge affected in the reporting quarter. Lower is better for every measure below.

MeasureNumurkah Pioneers Memorial LodgeState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
23%
2.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
17%
9.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
29%
2.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
6%
4.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
42%
4.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
6%
4.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Numurkah Pioneers Memorial Lodge

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here8% always · 67% most of the time
I feel safe here92% always · 8% most of the time
This place is well run58% always · 33% most of the time
I get the care I need75% always · 25% most of the time
Staff know what they are doing75% always · 25% most of the time
Staff encourage me to do as much as possible for myself100% always · 0% most of the time
Staff explain things to me75% always · 25% most of the time
Staff treat me with respect75% always · 25% most of the time
Staff follow up when I raise things with them58% always · 33% most of the time
Staff are kind and caring75% always · 25% most of the time
I have a say in my daily activities75% always · 25% most of the time
This place feels like home92% always · 8% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Numurkah Pioneers Memorial Lodge vs other Numurkah homes

See ratings, staffing, and quality measures side by side for nursing homes in Numurkah, Victoria.

Cost & funding guide for Numurkah

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

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Frequently asked questions about Numurkah Pioneers Memorial Lodge

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.