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North Lakes Terrace Care Community

Residential aged care home in North Lakes, Queensland

DPG Services Pty Ltd

North Lakes, Queensland · Cabool

Large · For profit · Metropolitan

Overall
4.0
Higher than 7% of QLD homes

About North Lakes Terrace Care Community

North Lakes Terrace Care Community is a large residential aged care home in North Lakes, Queensland, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 4/5.

North Lakes Terrace Care Community is one of 2 aged care homes in North Lakes, Queensland. The suburb average is 4★, and North Lakes Terrace Care Community rates 4★ overall. It currently scores at or above every other home in North Lakes on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at North Lakes Terrace Care Community

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for North Lakes Terrace Care Community and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day46 min46 minYes49.3 min
Total care minutes per resident per day230 min226 minShort by 4 min219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at North Lakes Terrace Care Community affected in the reporting quarter. Lower is better for every measure below.

MeasureNorth Lakes Terrace Care CommunityState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
15%
5.2 points below the state average (better)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
1.6 points below the state average (better)
7.6%6.9%
Falls
Residents who experienced one or more falls.
32%
0.3 points above the state average (worse)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
38%
2.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
7%
2.6 points below the state average (better)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about North Lakes Terrace Care Community

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here31% always · 41% most of the time
I feel safe here79% always · 17% most of the time
This place is well run62% always · 34% most of the time
I get the care I need72% always · 24% most of the time
Staff know what they are doing52% always · 45% most of the time
Staff encourage me to do as much as possible for myself76% always · 21% most of the time
Staff explain things to me66% always · 31% most of the time
Staff treat me with respect79% always · 17% most of the time
Staff follow up when I raise things with them48% always · 34% most of the time
Staff are kind and caring83% always · 14% most of the time
I have a say in my daily activities79% always · 17% most of the time
This place feels like home48% always · 38% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare North Lakes Terrace Care Community vs other North Lakes homes

See ratings, staffing, and quality measures side by side for nursing homes in North Lakes, Queensland.

Cost & funding guide for North Lakes

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in North Lakes

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Frequently asked questions about North Lakes Terrace Care Community

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.