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New Auckland Place

Residential aged care home in New Auckland, Queensland

Johnson Stenner Aged Care Pty Limited

New Auckland, Queensland · Fitzroy

Large · For profit · Large rural towns

Overall
4.0
Higher than 7% of QLD homes

About New Auckland Place

New Auckland Place is a large residential aged care home in New Auckland, Queensland, operated by Johnson Stenner Aged Care Pty Limited. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 4/5.

New Auckland Place is one of 1 aged care homes in New Auckland, Queensland. The suburb average is 4★, and New Auckland Place rates 4★ overall. It currently scores at or above every other home in New Auckland on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at New Auckland Place

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for New Auckland Place and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day40 min42 minYes49.3 min
Total care minutes per resident per day195 min208 minYes219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at New Auckland Place affected in the reporting quarter. Lower is better for every measure below.

MeasureNew Auckland PlaceState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
28%
7.8 points above the state average (worse)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
4%
3.6 points below the state average (better)
7.6%6.9%
Falls
Residents who experienced one or more falls.
37%
5.3 points above the state average (worse)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
25%
10.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
12%
2.4 points above the state average (worse)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about New Auckland Place

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here48% always · 36% most of the time
I feel safe here72% always · 24% most of the time
This place is well run52% always · 40% most of the time
I get the care I need76% always · 20% most of the time
Staff know what they are doing68% always · 16% most of the time
Staff encourage me to do as much as possible for myself84% always · 12% most of the time
Staff explain things to me64% always · 24% most of the time
Staff treat me with respect76% always · 24% most of the time
Staff follow up when I raise things with them68% always · 20% most of the time
Staff are kind and caring76% always · 16% most of the time
I have a say in my daily activities76% always · 16% most of the time
This place feels like home72% always · 16% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare New Auckland Place vs other New Auckland homes

See ratings, staffing, and quality measures side by side for nursing homes in New Auckland, Queensland.

Cost & funding guide for New Auckland

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Frequently asked questions about New Auckland Place

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.