Mercy Place Shepparton
Residential aged care home in Shepparton, Victoria
Mercy Aged and Community Care Ltd
Shepparton, Victoria · Hume
Medium · Not for Profit · Large rural towns
About Mercy Place Shepparton
Mercy Place Shepparton is a medium residential aged care home in Shepparton, Victoria, operated by Mercy Aged and Community Care Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.
Mercy Place Shepparton is one of 7 aged care homes in Shepparton, Victoria. The suburb average is 3.7★, and Mercy Place Shepparton rates 4★ overall. It currently scores at or above every other home in Shepparton on overall rating.
Rating breakdown
Care minutes at Mercy Place Shepparton
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Mercy Place Shepparton and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Victoria average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 43 min | 47 min | Yes | 58.1 min |
| Total care minutes per resident per day | 213 min | 206 min | Short by 7 min | 225.6 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Mercy Place Shepparton affected in the reporting quarter. Lower is better for every measure below.
| Measure | Mercy Place Shepparton | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 1% 0.4 points above the state average (worse) | 0.6% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 7% 13.3 points below the state average (better) | 20.3% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 19% 11.8 points above the state average (worse) | 7.2% | 6.9% |
Falls Residents who experienced one or more falls. | 45% 13.5 points above the state average (worse) | 31.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 0% 1.5 points below the state average (better) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 70% 32.9 points above the state average (worse) | 37.1% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 0% 10.8 points below the state average (better) | 10.8% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Mercy Place Shepparton
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Mercy Place Shepparton vs other Shepparton homes
See ratings, staffing, and quality measures side by side for nursing homes in Shepparton, Victoria.
Cost & funding guide for Shepparton
Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Other homes in Shepparton
Other homes by Mercy Aged and Community Care Ltd
Frequently asked questions about Mercy Place Shepparton
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.