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Mercy Place Mandurah

Residential aged care home in Halls Head, Western Australia

Mercy Aged and Community Care Ltd

Halls Head, Western Australia · Metropolitan South West

Medium · Not for Profit · Metropolitan

Overall
4.0
Higher than 22% of WA homes

About Mercy Place Mandurah

Mercy Place Mandurah is a medium residential aged care home in Halls Head, Western Australia, operated by Mercy Aged and Community Care Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Western Australia. Compliance rates 4/5, resident experience 3/5, staffing 4/5, and quality measures 5/5.

Mercy Place Mandurah is one of 1 aged care homes in Halls Head, Western Australia. The suburb average is 4★, and Mercy Place Mandurah rates 4★ overall. It currently scores at or above every other home in Halls Head on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience3.0 / 5
Staffing4.0 / 5
Quality measures5.0 / 5
Add to compareView on My Aged Care

Care minutes at Mercy Place Mandurah

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Mercy Place Mandurah and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetWestern Australia average
Registered nurse minutes per resident per day44 min53 minYes49 min
Total care minutes per resident per day218 min221 minYes224.8 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Western Australia that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Mercy Place Mandurah affected in the reporting quarter. Lower is better for every measure below.

MeasureMercy Place MandurahState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
6%
21.6 points below the state average (better)
27.6%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
0%
6.3 points below the state average (better)
6.3%6.9%
Falls
Residents who experienced one or more falls.
32%
0.7 points above the state average (worse)
31.3%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
27%
10.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
0%
13.3 points below the state average (better)
13.3%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Mercy Place Mandurah

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here21% always · 50% most of the time
I feel safe here79% always · 21% most of the time
This place is well run36% always · 57% most of the time
I get the care I need57% always · 43% most of the time
Staff know what they are doing7% always · 86% most of the time
Staff encourage me to do as much as possible for myself50% always · 43% most of the time
Staff explain things to me29% always · 50% most of the time
Staff treat me with respect79% always · 21% most of the time
Staff follow up when I raise things with them21% always · 71% most of the time
Staff are kind and caring43% always · 50% most of the time
I have a say in my daily activities79% always · 21% most of the time
This place feels like home71% always · 21% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Mercy Place Mandurah vs other Halls Head homes

See ratings, staffing, and quality measures side by side for nursing homes in Halls Head, Western Australia.

Cost & funding guide for Halls Head

Aged care fees in Western Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Mercy Aged and Community Care Ltd

View all Mercy Aged and Community Care Ltd homes →

Frequently asked questions about Mercy Place Mandurah

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.