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Mercy Place Lynbrook

Residential aged care home in Lynbrook, Victoria

Mercy Aged and Community Care Ltd

Lynbrook, Victoria · Southern Metro

Medium · Not for Profit · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About Mercy Place Lynbrook

Mercy Place Lynbrook is a medium residential aged care home in Lynbrook, Victoria, operated by Mercy Aged and Community Care Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 4/5, and quality measures 3/5.

Mercy Place Lynbrook is one of 2 aged care homes in Lynbrook, Victoria. The suburb average is 4★, and Mercy Place Lynbrook rates 4★ overall. It currently scores at or above every other home in Lynbrook on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing4.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Mercy Place Lynbrook

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Mercy Place Lynbrook and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day46 min54 minYes58.1 min
Total care minutes per resident per day234 min237 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Mercy Place Lynbrook affected in the reporting quarter. Lower is better for every measure below.

MeasureMercy Place LynbrookState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
2%
1.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
27%
6.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
6%
1.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
25%
6.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
42%
4.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
22%
11.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Mercy Place Lynbrook

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here22% always · 33% most of the time
I feel safe here67% always · 33% most of the time
This place is well run33% always · 39% most of the time
I get the care I need50% always · 33% most of the time
Staff know what they are doing33% always · 39% most of the time
Staff encourage me to do as much as possible for myself50% always · 33% most of the time
Staff explain things to me39% always · 22% most of the time
Staff treat me with respect67% always · 22% most of the time
Staff follow up when I raise things with them44% always · 28% most of the time
Staff are kind and caring67% always · 22% most of the time
I have a say in my daily activities33% always · 33% most of the time
This place feels like home39% always · 33% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Mercy Place Lynbrook vs other Lynbrook homes

See ratings, staffing, and quality measures side by side for nursing homes in Lynbrook, Victoria.

Cost & funding guide for Lynbrook

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Lynbrook

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Frequently asked questions about Mercy Place Lynbrook

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.