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Mercy Health Bethlehem Home For The Aged

Residential aged care home in Golden Square, Victoria

Mercy Aged and Community Care Ltd

Golden Square, Victoria · Loddon-Mallee

Large · Not for Profit · Regional centres

Overall
4.0
Higher than 14% of VIC homes

About Mercy Health Bethlehem Home For The Aged

Mercy Health Bethlehem Home For The Aged is a large residential aged care home in Golden Square, Victoria, operated by Mercy Aged and Community Care Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Mercy Health Bethlehem Home For The Aged is one of 3 aged care homes in Golden Square, Victoria. The suburb average is 4★, and Mercy Health Bethlehem Home For The Aged rates 4★ overall. It currently scores at or above every other home in Golden Square on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Mercy Health Bethlehem Home For The Aged

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Mercy Health Bethlehem Home For The Aged and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min47 minYes58.1 min
Total care minutes per resident per day210 min195 minShort by 15 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Mercy Health Bethlehem Home For The Aged affected in the reporting quarter. Lower is better for every measure below.

MeasureMercy Health Bethlehem Home For The AgedState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
8%
12.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
11%
3.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
31%
0.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
2%
0.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
36%
1.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
6%
4.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Mercy Health Bethlehem Home For The Aged

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here13% always · 35% most of the time
I feel safe here65% always · 30% most of the time
This place is well run48% always · 39% most of the time
I get the care I need61% always · 35% most of the time
Staff know what they are doing22% always · 70% most of the time
Staff encourage me to do as much as possible for myself61% always · 26% most of the time
Staff explain things to me30% always · 52% most of the time
Staff treat me with respect83% always · 13% most of the time
Staff follow up when I raise things with them35% always · 35% most of the time
Staff are kind and caring83% always · 13% most of the time
I have a say in my daily activities57% always · 30% most of the time
This place feels like home61% always · 26% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Mercy Health Bethlehem Home For The Aged vs other Golden Square homes

See ratings, staffing, and quality measures side by side for nursing homes in Golden Square, Victoria.

Cost & funding guide for Golden Square

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Golden Square

Other homes by Mercy Aged and Community Care Ltd

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Frequently asked questions about Mercy Health Bethlehem Home For The Aged

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.