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McLellan House Hostel

Residential aged care home in Jacana, Victoria

Northern Health

Jacana, Victoria · Northern Metro

Small · Government · Metropolitan

Overall
4.0
Higher than 14% of VIC homes

About McLellan House Hostel

McLellan House Hostel is a small residential aged care home in Jacana, Victoria, operated by Northern Health. Its Department of Health overall Star Rating is 4 out of 5 — above average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 5/5, and quality measures 4/5.

McLellan House Hostel is one of 1 aged care homes in Jacana, Victoria. The suburb average is 4★, and McLellan House Hostel rates 4★ overall. It currently scores at or above every other home in Jacana on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing5.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at McLellan House Hostel

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for McLellan House Hostel and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day40 min116 minYes58.1 min
Total care minutes per resident per day194 min229 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at McLellan House Hostel affected in the reporting quarter. Lower is better for every measure below.

MeasureMcLellan House HostelState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
85%
64.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
0%
7.2 points below the state average (better)
7.2%6.9%
Falls
Residents who experienced one or more falls.
19%
12.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
47%
9.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
0%
10.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about McLellan House Hostel

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here33% always · 50% most of the time
I feel safe here0% always · 67% most of the time
This place is well run17% always · 50% most of the time
I get the care I need33% always · 67% most of the time
Staff know what they are doing0% always · 100% most of the time
Staff encourage me to do as much as possible for myself50% always · 17% most of the time
Staff explain things to me33% always · 67% most of the time
Staff treat me with respect50% always · 33% most of the time
Staff follow up when I raise things with them0% always · 83% most of the time
Staff are kind and caring50% always · 50% most of the time
I have a say in my daily activities33% always · 67% most of the time
This place feels like home33% always · 67% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare McLellan House Hostel vs other Jacana homes

See ratings, staffing, and quality measures side by side for nursing homes in Jacana, Victoria.

Cost & funding guide for Jacana

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Northern Health

View all Northern Health homes →

Frequently asked questions about McLellan House Hostel

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.