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Marina Residential Aged Care Service

Residential aged care home in Altona North, Victoria

Jimroy Pty Ltd

Altona North, Victoria · Western Metro

Large · For profit · Metropolitan

Overall
3.0
Higher than 0% of VIC homes

About Marina Residential Aged Care Service

Marina Residential Aged Care Service is a large residential aged care home in Altona North, Victoria, operated by Jimroy Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 1/5, and quality measures 3/5.

Marina Residential Aged Care Service is one of 3 aged care homes in Altona North, Victoria. The suburb average is 3.3★, and Marina Residential Aged Care Service rates 3★ overall. Higher-rated nearby alternatives include mecwacare Squires Place (4★).

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing1.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Marina Residential Aged Care Service

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Marina Residential Aged Care Service and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day47 min29 minShort by 18 min58.1 min
Total care minutes per resident per day237 min206 minShort by 31 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Marina Residential Aged Care Service affected in the reporting quarter. Lower is better for every measure below.

MeasureMarina Residential Aged Care ServiceState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
38%
17.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
9%
1.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
25%
6.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
20%
17.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
16%
5.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Marina Residential Aged Care Service

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here24% always · 32% most of the time
I feel safe here68% always · 29% most of the time
This place is well run26% always · 41% most of the time
I get the care I need41% always · 38% most of the time
Staff know what they are doing32% always · 50% most of the time
Staff encourage me to do as much as possible for myself32% always · 47% most of the time
Staff explain things to me18% always · 44% most of the time
Staff treat me with respect59% always · 32% most of the time
Staff follow up when I raise things with them24% always · 35% most of the time
Staff are kind and caring50% always · 44% most of the time
I have a say in my daily activities41% always · 24% most of the time
This place feels like home44% always · 29% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Marina Residential Aged Care Service vs other Altona North homes

See ratings, staffing, and quality measures side by side for nursing homes in Altona North, Victoria.

Compare Altona North homesBuild a comparison

Cost & funding guide for Altona North

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Aged care costs in Australia →Refundable Accommodation Deposit (RAD) →Support at Home program →

Higher-rated alternatives near Marina Residential Aged Care Service

Compare these nearby homes in Altona North before you decide.

mecwacare Squires Place
MECWA · Altona North
4.0

Other homes in Altona North

Altona Gardens Care Community
DPG Services Pty Ltd
3.0
mecwacare Squires Place
MECWA
4.0

Frequently asked questions about Marina Residential Aged Care Service

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.