Marco Polo Aged Care Facility
Residential aged care home in Unanderra, New South Wales
Unanderra, New South Wales · Illawarra
Medium · Not for Profit · Metropolitan
About Marco Polo Aged Care Facility
Marco Polo Aged Care Facility is a medium residential aged care home in Unanderra, New South Wales, operated by Illawarra Retirement Trust. Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 4/5, resident experience 4/5, staffing 4/5, and quality measures 3/5.
Marco Polo Aged Care Facility is one of 3 aged care homes in Unanderra, New South Wales. The suburb average is 4★, and Marco Polo Aged Care Facility rates 4★ overall. It currently scores at or above every other home in Unanderra on overall rating.
Rating breakdown
Care minutes at Marco Polo Aged Care Facility
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Marco Polo Aged Care Facility and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | New South Wales average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 44 min | 52 min | Yes | 47.5 min |
| Total care minutes per resident per day | 220 min | 243 min | Yes | 221.5 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Marco Polo Aged Care Facility affected in the reporting quarter. Lower is better for every measure below.
| Measure | Marco Polo Aged Care Facility | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.5 points below the state average (better) | 0.5% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 19% 0.5 points below the state average (better) | 19.5% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 4% 2.5 points below the state average (better) | 6.5% | 6.9% |
Falls Residents who experienced one or more falls. | 30% 0.5 points below the state average (better) | 30.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 0% 1.6 points below the state average (better) | 1.6% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 48% 12.6 points above the state average (worse) | 35.4% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 18% 9.4 points above the state average (worse) | 8.6% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Marco Polo Aged Care Facility
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Marco Polo Aged Care Facility vs other Unanderra homes
See ratings, staffing, and quality measures side by side for nursing homes in Unanderra, New South Wales.
Cost & funding guide for Unanderra
Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Other homes in Unanderra
Other homes by Illawarra Retirement Trust
Frequently asked questions about Marco Polo Aged Care Facility
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.