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Lutheran Services - Zion

Residential aged care home in Nundah, Queensland

Lutheran Church of Australia - Queensland District

Nundah, Queensland · Brisbane North

Medium · Not for Profit · Metropolitan

Overall
4.0
Higher than 7% of QLD homes

About Lutheran Services - Zion

Lutheran Services - Zion is a medium residential aged care home in Nundah, Queensland, operated by Lutheran Church of Australia - Queensland District. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 3/5, staffing 3/5, and quality measures 3/5.

Lutheran Services - Zion is one of 1 aged care homes in Nundah, Queensland. The suburb average is 4★, and Lutheran Services - Zion rates 4★ overall. It currently scores at or above every other home in Nundah on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Lutheran Services - Zion

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Lutheran Services - Zion and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day42 min44 minYes49.3 min
Total care minutes per resident per day207 min195 minShort by 12 min219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Lutheran Services - Zion affected in the reporting quarter. Lower is better for every measure below.

MeasureLutheran Services - ZionState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
14%
6.2 points below the state average (better)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
8%
0.4 points above the state average (worse)
7.6%6.9%
Falls
Residents who experienced one or more falls.
29%
2.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.7 points below the state average (better)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
41%
5.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
5%
4.6 points below the state average (better)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Lutheran Services - Zion

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here11% always · 42% most of the time
I feel safe here79% always · 21% most of the time
This place is well run47% always · 47% most of the time
I get the care I need68% always · 21% most of the time
Staff know what they are doing37% always · 42% most of the time
Staff encourage me to do as much as possible for myself79% always · 21% most of the time
Staff explain things to me42% always · 53% most of the time
Staff treat me with respect68% always · 26% most of the time
Staff follow up when I raise things with them26% always · 37% most of the time
Staff are kind and caring74% always · 21% most of the time
I have a say in my daily activities74% always · 21% most of the time
This place feels like home47% always · 37% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Lutheran Services - Zion vs other Nundah homes

See ratings, staffing, and quality measures side by side for nursing homes in Nundah, Queensland.

Cost & funding guide for Nundah

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by Lutheran Church of Australia - Queensland District

View all Lutheran Church of Australia - Queensland District homes →

Frequently asked questions about Lutheran Services - Zion

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.