Back to Neutral Bay

Lansdowne Gardens

Residential aged care home in Neutral Bay, New South Wales

DPG Services Pty Ltd

Neutral Bay, New South Wales · Northern Sydney

Medium · For profit · Metropolitan

Overall
0.0
Higher than 88% of NSW homes

About Lansdowne Gardens

Lansdowne Gardens is a medium residential aged care home in Neutral Bay, New South Wales, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 0 out of 5 — much below average for New South Wales. Compliance rates 0/5, resident experience 5/5, staffing 3/5, and quality measures 3/5.

Rating breakdown

Compliance0.0 / 5
Resident experience5.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Lansdowne Gardens

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Lansdowne Gardens and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day45 min49 minYes47.5 min
Total care minutes per resident per day224 min223 minShort by 1 min221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Lansdowne Gardens affected in the reporting quarter. Lower is better for every measure below.

MeasureLansdowne GardensState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.5 points below the state average (better)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
25%
5.5 points above the state average (worse)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
10%
3.5 points above the state average (worse)
6.5%6.9%
Falls
Residents who experienced one or more falls.
24%
6.5 points below the state average (better)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.6 points below the state average (better)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
45%
9.6 points above the state average (worse)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
7%
1.6 points below the state average (better)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Lansdowne Gardens

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here31% always · 69% most of the time
I feel safe here100% always · 0% most of the time
This place is well run62% always · 38% most of the time
I get the care I need92% always · 8% most of the time
Staff know what they are doing77% always · 23% most of the time
Staff encourage me to do as much as possible for myself100% always · 0% most of the time
Staff explain things to me100% always · 0% most of the time
Staff treat me with respect77% always · 23% most of the time
Staff follow up when I raise things with them85% always · 15% most of the time
Staff are kind and caring92% always · 8% most of the time
I have a say in my daily activities100% always · 0% most of the time
This place feels like home77% always · 23% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Lansdowne Gardens vs other Neutral Bay homes

See ratings, staffing, and quality measures side by side for nursing homes in Neutral Bay, New South Wales.

Cost & funding guide for Neutral Bay

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Neutral Bay

Other homes by DPG Services Pty Ltd

View all DPG Services Pty Ltd homes →

Frequently asked questions about Lansdowne Gardens

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.