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Lakes Entrance Care Community

Residential aged care home in Lakes Entrance, Victoria

DPG Services Pty Ltd

Lakes Entrance, Victoria · Gippsland

Medium · For profit · Medium rural towns

Overall
3.0
Higher than 0% of VIC homes

About Lakes Entrance Care Community

Lakes Entrance Care Community is a medium residential aged care home in Lakes Entrance, Victoria, operated by DPG Services Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 5/5, resident experience 3/5, staffing 2/5, and quality measures 3/5.

Lakes Entrance Care Community is one of 1 aged care homes in Lakes Entrance, Victoria. The suburb average is 3★, and Lakes Entrance Care Community rates 3★ overall. It currently scores at or above every other home in Lakes Entrance on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience3.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Lakes Entrance Care Community

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Lakes Entrance Care Community and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min38 minShort by 5 min58.1 min
Total care minutes per resident per day213 min199 minShort by 14 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Lakes Entrance Care Community affected in the reporting quarter. Lower is better for every measure below.

MeasureLakes Entrance Care CommunityState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
29%
8.7 points above the state average (worse)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
9%
1.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
34%
2.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
0%
1.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
23%
14.1 points below the state average (better)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
5%
5.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Lakes Entrance Care Community

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here29% always · 50% most of the time
I feel safe here64% always · 36% most of the time
This place is well run29% always · 64% most of the time
I get the care I need64% always · 21% most of the time
Staff know what they are doing21% always · 71% most of the time
Staff encourage me to do as much as possible for myself36% always · 43% most of the time
Staff explain things to me50% always · 21% most of the time
Staff treat me with respect71% always · 29% most of the time
Staff follow up when I raise things with them21% always · 50% most of the time
Staff are kind and caring79% always · 21% most of the time
I have a say in my daily activities43% always · 43% most of the time
This place feels like home57% always · 21% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Lakes Entrance Care Community vs other Lakes Entrance homes

See ratings, staffing, and quality measures side by side for nursing homes in Lakes Entrance, Victoria.

Cost & funding guide for Lakes Entrance

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by DPG Services Pty Ltd

View all DPG Services Pty Ltd homes →

Frequently asked questions about Lakes Entrance Care Community

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.