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Jindalee Aged Care Residence

Residential aged care home in Narrabundah, Australian Capital Territory

Johnson Village Services Pty Ltd

Narrabundah, Australian Capital Territory · ACT

Large · For profit · Metropolitan

Overall
4.0
Higher than 14% of ACT homes

About Jindalee Aged Care Residence

Jindalee Aged Care Residence is a large residential aged care home in Narrabundah, Australian Capital Territory, operated by Johnson Village Services Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for Australian Capital Territory. Compliance rates 4/5, resident experience 4/5, staffing 3/5, and quality measures 3/5.

Jindalee Aged Care Residence is one of 2 aged care homes in Narrabundah, Australian Capital Territory. The suburb average is 4★, and Jindalee Aged Care Residence rates 4★ overall. It currently scores at or above every other home in Narrabundah on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Jindalee Aged Care Residence

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Jindalee Aged Care Residence and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetAustralian Capital Territory average
Registered nurse minutes per resident per day43 min41 minShort by 2 min48.3 min
Total care minutes per resident per day212 min248 minYes231.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Australian Capital Territory that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Jindalee Aged Care Residence affected in the reporting quarter. Lower is better for every measure below.

MeasureJindalee Aged Care ResidenceState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.7 points below the state average (better)
0.7%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
16%
5.8 points below the state average (better)
21.8%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
7%
same as state average
7%6.9%
Falls
Residents who experienced one or more falls.
35%
2.1 points above the state average (worse)
32.9%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
5%
3.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
54%
19.5 points above the state average (worse)
34.5%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
3%
8 points below the state average (better)
11%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Jindalee Aged Care Residence

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here4% always · 83% most of the time
I feel safe here75% always · 25% most of the time
This place is well run50% always · 46% most of the time
I get the care I need62% always · 38% most of the time
Staff know what they are doing38% always · 58% most of the time
Staff encourage me to do as much as possible for myself67% always · 29% most of the time
Staff explain things to me33% always · 50% most of the time
Staff treat me with respect71% always · 29% most of the time
Staff follow up when I raise things with them17% always · 75% most of the time
Staff are kind and caring71% always · 29% most of the time
I have a say in my daily activities75% always · 25% most of the time
This place feels like home75% always · 21% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Jindalee Aged Care Residence vs other Narrabundah homes

See ratings, staffing, and quality measures side by side for nursing homes in Narrabundah, Australian Capital Territory.

Cost & funding guide for Narrabundah

Aged care fees in Australian Capital Territory are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Narrabundah

Frequently asked questions about Jindalee Aged Care Residence

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.