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Jacaranda Village

Residential aged care home in Red Cliffs, Victoria

Red Cliffs and Community Aged Care Services Inc

Red Cliffs, Victoria · Loddon-Mallee

Medium · Not for Profit · Large rural towns

Overall
3.0
Higher than 0% of VIC homes

About Jacaranda Village

Jacaranda Village is a medium residential aged care home in Red Cliffs, Victoria, operated by Red Cliffs and Community Aged Care Services Inc. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 4/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.

Jacaranda Village is one of 1 aged care homes in Red Cliffs, Victoria. The suburb average is 3★, and Jacaranda Village rates 3★ overall. It currently scores at or above every other home in Red Cliffs on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Jacaranda Village

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Jacaranda Village and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min42 minShort by 1 min58.1 min
Total care minutes per resident per day211 min213 minYes225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Jacaranda Village affected in the reporting quarter. Lower is better for every measure below.

MeasureJacaranda VillageState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.4 points above the state average (worse)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
18%
2.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
14%
6.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
12%
19.5 points below the state average (better)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.5 points below the state average (better)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
48%
10.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
16%
5.2 points above the state average (worse)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Jacaranda Village

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here29% always · 36% most of the time
I feel safe here93% always · 7% most of the time
This place is well run79% always · 21% most of the time
I get the care I need93% always · 7% most of the time
Staff know what they are doing64% always · 36% most of the time
Staff encourage me to do as much as possible for myself93% always · 7% most of the time
Staff explain things to me71% always · 29% most of the time
Staff treat me with respect79% always · 21% most of the time
Staff follow up when I raise things with them57% always · 36% most of the time
Staff are kind and caring71% always · 29% most of the time
I have a say in my daily activities86% always · 14% most of the time
This place feels like home71% always · 29% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Jacaranda Village vs other Red Cliffs homes

See ratings, staffing, and quality measures side by side for nursing homes in Red Cliffs, Victoria.

Cost & funding guide for Red Cliffs

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Frequently asked questions about Jacaranda Village

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.