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Highfields Manor Port Macquarie

Residential aged care home in Port Macquarie, New South Wales

Eaglecare Pty Ltd

Port Macquarie, New South Wales · Mid North Coast

Large · For profit · Large rural towns

Overall
4.0
Higher than 10% of NSW homes

About Highfields Manor Port Macquarie

Highfields Manor Port Macquarie is a large residential aged care home in Port Macquarie, New South Wales, operated by Eaglecare Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 4/5, resident experience 4/5, staffing 3/5, and quality measures 3/5.

Highfields Manor Port Macquarie is one of 10 aged care homes in Port Macquarie, New South Wales. The suburb average is 3.9★, and Highfields Manor Port Macquarie rates 4★ overall. It currently scores at or above every other home in Port Macquarie on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Highfields Manor Port Macquarie

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Highfields Manor Port Macquarie and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day41 min42 minYes47.5 min
Total care minutes per resident per day196 min191 minShort by 5 min221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Highfields Manor Port Macquarie affected in the reporting quarter. Lower is better for every measure below.

MeasureHighfields Manor Port MacquarieState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
2%
1.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
19%
0.5 points below the state average (better)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
8%
1.5 points above the state average (worse)
6.5%6.9%
Falls
Residents who experienced one or more falls.
19%
11.5 points below the state average (better)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
1%
0.6 points below the state average (better)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
34%
1.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
9%
0.4 points above the state average (worse)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Highfields Manor Port Macquarie

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here19% always · 44% most of the time
I feel safe here81% always · 19% most of the time
This place is well run31% always · 56% most of the time
I get the care I need50% always · 50% most of the time
Staff know what they are doing44% always · 56% most of the time
Staff encourage me to do as much as possible for myself62% always · 31% most of the time
Staff explain things to me56% always · 38% most of the time
Staff treat me with respect75% always · 25% most of the time
Staff follow up when I raise things with them44% always · 44% most of the time
Staff are kind and caring69% always · 31% most of the time
I have a say in my daily activities81% always · 19% most of the time
This place feels like home75% always · 25% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Highfields Manor Port Macquarie vs other Port Macquarie homes

See ratings, staffing, and quality measures side by side for nursing homes in Port Macquarie, New South Wales.

Cost & funding guide for Port Macquarie

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Port Macquarie

Frequently asked questions about Highfields Manor Port Macquarie

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.