Havilah on Palmerston
Residential aged care home in Maryborough, Victoria
Maryborough, Victoria · Loddon-Mallee
Small · Not for Profit · Medium rural towns
About Havilah on Palmerston
Havilah on Palmerston is a small residential aged care home in Maryborough, Victoria, operated by Havilah Hostel Inc. Its Department of Health overall Star Rating is 2 out of 5 — below average for Victoria. Compliance rates 2/5, resident experience 4/5, staffing 3/5, and quality measures 3/5.
Havilah on Palmerston is one of 3 aged care homes in Maryborough, Victoria. The suburb average is 2.7★, and Havilah on Palmerston rates 2★ overall. Higher-rated nearby alternatives include Wattle Rise (4★).
Rating breakdown
Regulatory action recorded
The Aged Care Quality and Safety Commission recorded a compliance decision against Havilah on Palmerston: Acceptance of an enforceable undertaking from 3 October 2025.
Source: Department of Health Star Ratings extract. Check the Aged Care Quality and Safety Commission for the current status before making a decision.
Care minutes at Havilah on Palmerston
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Havilah on Palmerston and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Victoria average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 40 min | 37 min | Short by 3 min | 58.1 min |
| Total care minutes per resident per day | 192 min | 204 min | Yes | 225.6 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Havilah on Palmerston affected in the reporting quarter. Lower is better for every measure below.
| Measure | Havilah on Palmerston | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 1% 0.4 points above the state average (worse) | 0.6% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 0% 20.3 points below the state average (better) | 20.3% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 18% 10.8 points above the state average (worse) | 7.2% | 6.9% |
Falls Residents who experienced one or more falls. | 39% 7.5 points above the state average (worse) | 31.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 0% 1.5 points below the state average (better) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 32% 5.1 points below the state average (better) | 37.1% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 5% 5.8 points below the state average (better) | 10.8% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Havilah on Palmerston
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Havilah on Palmerston vs other Maryborough homes
See ratings, staffing, and quality measures side by side for nursing homes in Maryborough, Victoria.
Cost & funding guide for Maryborough
Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Havilah on Palmerston
Compare these nearby homes in Maryborough before you decide.
Other homes in Maryborough
Other homes by Havilah Hostel Inc
View all Havilah Hostel Inc homes →Frequently asked questions about Havilah on Palmerston
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.