Groves House
Residential aged care home in Cardiff Heights, New South Wales
Cardiff Heights, New South Wales · Hunter
Small · Not for Profit · Metropolitan
About Groves House
Groves House is a small residential aged care home in Cardiff Heights, New South Wales, operated by Christian Community Services. Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 5/5, resident experience 4/5, staffing 3/5, and quality measures 3/5.
Groves House is one of 1 aged care homes in Cardiff Heights, New South Wales. The suburb average is 4★, and Groves House rates 4★ overall. It currently scores at or above every other home in Cardiff Heights on overall rating.
Rating breakdown
Care minutes at Groves House
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Groves House and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | New South Wales average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 45 min | 47 min | Yes | 47.5 min |
| Total care minutes per resident per day | 222 min | 226 min | Yes | 221.5 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Groves House affected in the reporting quarter. Lower is better for every measure below.
| Measure | Groves House | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 1% 0.5 points above the state average (worse) | 0.5% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 25% 5.5 points above the state average (worse) | 19.5% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 12% 5.5 points above the state average (worse) | 6.5% | 6.9% |
Falls Residents who experienced one or more falls. | 40% 9.5 points above the state average (worse) | 30.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 3% 1.4 points above the state average (worse) | 1.6% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 29% 6.4 points below the state average (better) | 35.4% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 3% 5.6 points below the state average (better) | 8.6% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Groves House
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Groves House vs other Cardiff Heights homes
See ratings, staffing, and quality measures side by side for nursing homes in Cardiff Heights, New South Wales.
Cost & funding guide for Cardiff Heights
Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Other homes by Christian Community Services
View all Christian Community Services homes →Frequently asked questions about Groves House
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.