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Garrawarra Centre

Residential aged care home in Waterfall, New South Wales

NSW State Government (NSW Ministry of Health)

Waterfall, New South Wales · South East Sydney

Medium · Government · Regional centres

Overall
4.0
Higher than 10% of NSW homes

About Garrawarra Centre

Garrawarra Centre is a medium residential aged care home in Waterfall, New South Wales, operated by NSW State Government (NSW Ministry of Health). Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 5/5, resident experience 2/5, staffing 5/5, and quality measures 3/5.

Garrawarra Centre is one of 1 aged care homes in Waterfall, New South Wales. The suburb average is 4★, and Garrawarra Centre rates 4★ overall. It currently scores at or above every other home in Waterfall on overall rating.

Rating breakdown

Compliance5.0 / 5
Resident experience2.0 / 5
Staffing5.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Garrawarra Centre

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Garrawarra Centre and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day46 min66 minYes47.5 min
Total care minutes per resident per day231 min274 minYes221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Garrawarra Centre affected in the reporting quarter. Lower is better for every measure below.

MeasureGarrawarra CentreState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
2%
1.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
79%
59.5 points above the state average (worse)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
7%
0.5 points above the state average (worse)
6.5%6.9%
Falls
Residents who experienced one or more falls.
37%
6.5 points above the state average (worse)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
2%
0.4 points above the state average (worse)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
19%
16.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
21%
12.4 points above the state average (worse)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Garrawarra Centre

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here18% always · 35% most of the time
I feel safe here29% always · 35% most of the time
This place is well run24% always · 47% most of the time
I get the care I need29% always · 47% most of the time
Staff know what they are doing29% always · 29% most of the time
Staff encourage me to do as much as possible for myself41% always · 18% most of the time
Staff explain things to me35% always · 35% most of the time
Staff treat me with respect65% always · 18% most of the time
Staff follow up when I raise things with them29% always · 24% most of the time
Staff are kind and caring35% always · 35% most of the time
I have a say in my daily activities29% always · 35% most of the time
This place feels like home35% always · 18% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Garrawarra Centre vs other Waterfall homes

See ratings, staffing, and quality measures side by side for nursing homes in Waterfall, New South Wales.

Cost & funding guide for Waterfall

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes by NSW State Government (NSW Ministry of Health)

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Frequently asked questions about Garrawarra Centre

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 3, 2026 · Data refreshed from My Aged Care Star Ratings.