Back to Healesville

Estia Health Healesville

Residential aged care home in Healesville, Victoria

Estia Investments Pty Ltd

Healesville, Victoria · Eastern Metro

Medium · For profit · Regional centres

Overall
0.0
Higher than 84% of VIC homes

About Estia Health Healesville

Estia Health Healesville is a medium residential aged care home in Healesville, Victoria, operated by Estia Investments Pty Ltd. Its Department of Health overall Star Rating is 0 out of 5 — much below average for Victoria. Compliance rates 0/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.

Estia Health Healesville is one of 3 aged care homes in Healesville, Victoria. The suburb average is 2.7★, and Estia Health Healesville rates 0★ overall. Higher-rated nearby alternatives include Monda Lodge Hostel, Holmwood Aged Care (5★, 3★).

Rating breakdown

Compliance0.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Estia Health Healesville

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Estia Health Healesville and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetVictoria average
Registered nurse minutes per resident per day43 min38 minShort by 5 min58.1 min
Total care minutes per resident per day211 min210 minShort by 1 min225.6 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Estia Health Healesville affected in the reporting quarter. Lower is better for every measure below.

MeasureEstia Health HealesvilleState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
0%
0.6 points below the state average (better)
0.6%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
17%
3.3 points below the state average (better)
20.3%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
18%
10.8 points above the state average (worse)
7.2%6.9%
Falls
Residents who experienced one or more falls.
40%
8.5 points above the state average (worse)
31.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
3%
1.5 points above the state average (worse)
1.5%1.5%
Polypharmacy
Residents taking nine or more medicines.
51%
13.9 points above the state average (worse)
37.1%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
1%
9.8 points below the state average (better)
10.8%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Estia Health Healesville

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here27% always · 53% most of the time
I feel safe here93% always · 7% most of the time
This place is well run53% always · 47% most of the time
I get the care I need100% always · 0% most of the time
Staff know what they are doing60% always · 33% most of the time
Staff encourage me to do as much as possible for myself73% always · 0% most of the time
Staff explain things to me60% always · 20% most of the time
Staff treat me with respect80% always · 20% most of the time
Staff follow up when I raise things with them67% always · 20% most of the time
Staff are kind and caring93% always · 7% most of the time
I have a say in my daily activities93% always · 0% most of the time
This place feels like home67% always · 27% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Estia Health Healesville vs other Healesville homes

See ratings, staffing, and quality measures side by side for nursing homes in Healesville, Victoria.

Cost & funding guide for Healesville

Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Estia Health Healesville

Compare these nearby homes in Healesville before you decide.

Other homes in Healesville

Other homes by Estia Investments Pty Ltd

View all Estia Investments Pty Ltd homes →

Frequently asked questions about Estia Health Healesville

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.