Estia Health Encounter Bay
Residential aged care home in Encounter Bay, South Australia
Encounter Bay, South Australia · Hills, Mallee & Southern
Large · For profit · Large rural towns
About Estia Health Encounter Bay
Estia Health Encounter Bay is a large residential aged care home in Encounter Bay, South Australia, operated by Estia Investments Pty Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for South Australia. Compliance rates 5/5, resident experience 3/5, staffing 2/5, and quality measures 4/5.
Estia Health Encounter Bay is one of 1 aged care homes in Encounter Bay, South Australia. The suburb average is 4★, and Estia Health Encounter Bay rates 4★ overall. It currently scores at or above every other home in Encounter Bay on overall rating.
Rating breakdown
Care minutes at Estia Health Encounter Bay
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Estia Health Encounter Bay and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | South Australia average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 45 min | 44 min | Short by 1 min | 49.5 min |
| Total care minutes per resident per day | 226 min | 224 min | Short by 2 min | 223.4 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in South Australia that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Estia Health Encounter Bay affected in the reporting quarter. Lower is better for every measure below.
| Measure | Estia Health Encounter Bay | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 1% 0.3 points above the state average (worse) | 0.7% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 11% 10 points below the state average (better) | 21% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 7% 0.7 points above the state average (worse) | 6.3% | 6.9% |
Falls Residents who experienced one or more falls. | 36% 3.7 points above the state average (worse) | 32.3% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 1% 0.4 points below the state average (better) | 1.4% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 27% 5.2 points below the state average (better) | 32.2% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 11% 1.1 points above the state average (worse) | 9.9% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Estia Health Encounter Bay
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Estia Health Encounter Bay vs other Encounter Bay homes
See ratings, staffing, and quality measures side by side for nursing homes in Encounter Bay, South Australia.
Cost & funding guide for Encounter Bay
Aged care fees in South Australia are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Other homes by Estia Investments Pty Ltd
Frequently asked questions about Estia Health Encounter Bay
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.