Estia Health Benalla (Thomas St)
Residential aged care home in Benalla, Victoria
Benalla, Victoria · Hume
Large · For profit · Medium rural towns
About Estia Health Benalla (Thomas St)
Estia Health Benalla (Thomas St) is a large residential aged care home in Benalla, Victoria, operated by Estia Investments Pty Ltd. Its Department of Health overall Star Rating is 3 out of 5 — average for Victoria. Compliance rates 4/5, resident experience 3/5, staffing 2/5, and quality measures 3/5.
Estia Health Benalla (Thomas St) is one of 3 aged care homes in Benalla, Victoria. The suburb average is 3.7★, and Estia Health Benalla (Thomas St) rates 3★ overall. Higher-rated nearby alternatives include Cooinda Village Inc, Morrie Evans Wing Nursing Home (4★, 4★).
Rating breakdown
Care minutes at Estia Health Benalla (Thomas St)
Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Estia Health Benalla (Thomas St) and the minutes it actually delivered in the reporting quarter.
| Measure | Target | Delivered | Met target | Victoria average |
|---|---|---|---|---|
| Registered nurse minutes per resident per day | 45 min | 41 min | Short by 4 min | 58.1 min |
| Total care minutes per resident per day | 221 min | 220 min | Short by 1 min | 225.6 min |
Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Victoria that reported this measure.
Clinical quality measures
Each figure is the percentage of residents at Estia Health Benalla (Thomas St) affected in the reporting quarter. Lower is better for every measure below.
| Measure | Estia Health Benalla (Thomas St) | State average | National average |
|---|---|---|---|
Pressure injuries Residents with a pressure injury (bed sore) during the quarter. | 0% 0.6 points below the state average (better) | 0.6% | 0.5% |
Restrictive practices Residents subject to physical or chemical restraint. | 23% 2.7 points above the state average (worse) | 20.3% | 20.8% |
Unplanned weight loss Residents with significant unplanned weight loss. | 5% 2.2 points below the state average (better) | 7.2% | 6.9% |
Falls Residents who experienced one or more falls. | 23% 8.5 points below the state average (better) | 31.5% | 31.2% |
Major injury from a fall Residents who had a fall resulting in major injury. | 3% 1.5 points above the state average (worse) | 1.5% | 1.5% |
Polypharmacy Residents taking nine or more medicines. | 41% 3.9 points above the state average (worse) | 37.1% | 35.6% |
Antipsychotic medication Residents prescribed antipsychotic medication. | 14% 3.2 points above the state average (worse) | 10.8% | 10% |
Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.
What residents said about Estia Health Benalla (Thomas St)
Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.
Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.
Compare Estia Health Benalla (Thomas St) vs other Benalla homes
See ratings, staffing, and quality measures side by side for nursing homes in Benalla, Victoria.
Cost & funding guide for Benalla
Aged care fees in Victoria are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.
Higher-rated alternatives near Estia Health Benalla (Thomas St)
Compare these nearby homes in Benalla before you decide.
Other homes in Benalla
Other homes by Estia Investments Pty Ltd
Frequently asked questions about Estia Health Benalla (Thomas St)
Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.
Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.