Back to Normanhurst

Elizabeth Lodge Hostel

Residential aged care home in Normanhurst, New South Wales

Seventh-day Adventist Aged Care (Greater Sydney) Ltd

Normanhurst, New South Wales · Northern Sydney

Medium · For profit · Metropolitan

Overall
4.0
Higher than 10% of NSW homes

About Elizabeth Lodge Hostel

Elizabeth Lodge Hostel is a medium residential aged care home in Normanhurst, New South Wales, operated by Seventh-day Adventist Aged Care (Greater Sydney) Ltd. Its Department of Health overall Star Rating is 4 out of 5 — above average for New South Wales. Compliance rates 4/5, resident experience 4/5, staffing 3/5, and quality measures 4/5.

Elizabeth Lodge Hostel is one of 3 aged care homes in Normanhurst, New South Wales. The suburb average is 4★, and Elizabeth Lodge Hostel rates 4★ overall. It currently scores at or above every other home in Normanhurst on overall rating.

Rating breakdown

Compliance4.0 / 5
Resident experience4.0 / 5
Staffing3.0 / 5
Quality measures4.0 / 5
Add to compareView on My Aged Care

Care minutes at Elizabeth Lodge Hostel

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Elizabeth Lodge Hostel and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetNew South Wales average
Registered nurse minutes per resident per day44 min50 minYes47.5 min
Total care minutes per resident per day218 min229 minYes221.5 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in New South Wales that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Elizabeth Lodge Hostel affected in the reporting quarter. Lower is better for every measure below.

MeasureElizabeth Lodge HostelState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
20%
0.5 points above the state average (worse)
19.5%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
3%
3.5 points below the state average (better)
6.5%6.9%
Falls
Residents who experienced one or more falls.
26%
4.5 points below the state average (better)
30.5%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
4%
2.4 points above the state average (worse)
1.6%1.5%
Polypharmacy
Residents taking nine or more medicines.
23%
12.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
8%
0.6 points below the state average (better)
8.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Elizabeth Lodge Hostel

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here20% always · 67% most of the time
I feel safe here93% always · 7% most of the time
This place is well run80% always · 20% most of the time
I get the care I need87% always · 13% most of the time
Staff know what they are doing67% always · 33% most of the time
Staff encourage me to do as much as possible for myself67% always · 33% most of the time
Staff explain things to me27% always · 73% most of the time
Staff treat me with respect60% always · 40% most of the time
Staff follow up when I raise things with them80% always · 20% most of the time
Staff are kind and caring67% always · 33% most of the time
I have a say in my daily activities67% always · 33% most of the time
This place feels like home67% always · 33% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Elizabeth Lodge Hostel vs other Normanhurst homes

See ratings, staffing, and quality measures side by side for nursing homes in Normanhurst, New South Wales.

Cost & funding guide for Normanhurst

Aged care fees in New South Wales are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Other homes in Normanhurst

Other homes by Seventh-day Adventist Aged Care (Greater Sydney) Ltd

View all Seventh-day Adventist Aged Care (Greater Sydney) Ltd homes →

Frequently asked questions about Elizabeth Lodge Hostel

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.