Back to Bundaberg

Churches of Christ Gracehaven Aged Care Service

Residential aged care home in Bundaberg, Queensland

Churches of Christ in Queensland

Bundaberg, Queensland · Wide Bay

Large · Not for Profit · Regional centres

Overall
4.0
Higher than 7% of QLD homes

About Churches of Christ Gracehaven Aged Care Service

Churches of Christ Gracehaven Aged Care Service is a large residential aged care home in Bundaberg, Queensland, operated by Churches of Christ in Queensland. Its Department of Health overall Star Rating is 4 out of 5 — above average for Queensland. Compliance rates 5/5, resident experience 4/5, staffing 2/5, and quality measures 3/5.

Churches of Christ Gracehaven Aged Care Service is one of 3 aged care homes in Bundaberg, Queensland. The suburb average is 3★, and Churches of Christ Gracehaven Aged Care Service rates 4★ overall. Higher-rated nearby alternatives include Carinity Kepnock Grove (5★).

Rating breakdown

Compliance5.0 / 5
Resident experience4.0 / 5
Staffing2.0 / 5
Quality measures3.0 / 5
Add to compareView on My Aged Care

Care minutes at Churches of Christ Gracehaven Aged Care Service

Every residential aged care home has a mandated daily care minutes target set by the Department of Health. These figures show the target for Churches of Christ Gracehaven Aged Care Service and the minutes it actually delivered in the reporting quarter.

MeasureTargetDeliveredMet targetQueensland average
Registered nurse minutes per resident per day43 min41 minShort by 2 min49.3 min
Total care minutes per resident per day212 min217 minYes219.3 min

Source: Department of Health, Disability and Ageing Star Ratings extract. Averages are calculated from homes in Queensland that reported this measure.

Clinical quality measures

Each figure is the percentage of residents at Churches of Christ Gracehaven Aged Care Service affected in the reporting quarter. Lower is better for every measure below.

MeasureChurches of Christ Gracehaven Aged Care ServiceState averageNational average
Pressure injuries
Residents with a pressure injury (bed sore) during the quarter.
1%
0.5 points above the state average (worse)
0.5%0.5%
Restrictive practices
Residents subject to physical or chemical restraint.
11%
9.2 points below the state average (better)
20.2%20.8%
Unplanned weight loss
Residents with significant unplanned weight loss.
15%
7.4 points above the state average (worse)
7.6%6.9%
Falls
Residents who experienced one or more falls.
31%
0.7 points below the state average (better)
31.7%31.2%
Major injury from a fall
Residents who had a fall resulting in major injury.
6%
4.3 points above the state average (worse)
1.7%1.5%
Polypharmacy
Residents taking nine or more medicines.
32%
3.4 points below the state average (better)
35.4%35.6%
Antipsychotic medication
Residents prescribed antipsychotic medication.
0%
9.6 points below the state average (better)
9.6%10%

Source: National Aged Care Mandatory Quality Indicator Program, published in the Department of Health Star Ratings extract. Measures marked by the department as risk adjusted are reported as published.

What residents said about Churches of Christ Gracehaven Aged Care Service

Residents were interviewed face to face in 2025 as part of the national Residents' Experience Survey. Each bar shows how they answered.

I like the food here52% always · 35% most of the time
I feel safe here87% always · 13% most of the time
This place is well run39% always · 57% most of the time
I get the care I need70% always · 26% most of the time
Staff know what they are doing48% always · 48% most of the time
Staff encourage me to do as much as possible for myself91% always · 9% most of the time
Staff explain things to me48% always · 39% most of the time
Staff treat me with respect83% always · 13% most of the time
Staff follow up when I raise things with them78% always · 17% most of the time
Staff are kind and caring83% always · 17% most of the time
I have a say in my daily activities91% always · 9% most of the time
This place feels like home96% always · 4% most of the time
Always Most of the time Some of the time Never

Source: Residents' Experience Survey 2025, Department of Health, Disability and Ageing. Percentages are as published and may not total 100 because of rounding.

Compare Churches of Christ Gracehaven Aged Care Service vs other Bundaberg homes

See ratings, staffing, and quality measures side by side for nursing homes in Bundaberg, Queensland.

Cost & funding guide for Bundaberg

Aged care fees in Queensland are set by the Department of Health and depend on income, assets, and room choice. Use these guides to estimate your costs and apply for funding.

Higher-rated alternatives near Churches of Christ Gracehaven Aged Care Service

Compare these nearby homes in Bundaberg before you decide.

Other homes in Bundaberg

Other homes by Churches of Christ in Queensland

View all Churches of Christ in Queensland homes →

Frequently asked questions about Churches of Christ Gracehaven Aged Care Service

Star Ratings are published by the Australian Department of Health, Disability and Ageing using data from quality indicators, accreditation, staffing reports, and resident experience surveys. Always confirm current ratings on My Aged Care.

Last updated: September 4, 2026 · Data refreshed from My Aged Care Star Ratings.